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Plumb Xpress Plumbing & Drain, LLC

  1. Georgia
  2. Acworth Plumber

Reviews, get directions and contact details for Plumb Xpress Plumbing & Drain, LLC

About

Unlike many other plumbing companies, Plumb Xpress Plumbing and Drain puts the customer first and never gives you a wide appointment window that eats up your day. Our network of skilled plumbing technicians will be at your door in 90 minutes or less and a

Address: 3250 Heritage Dr, Kennesaw, GA 30144, USA
Phone: (770) 421-3278
ten.tta@sserpxbmulp
State: Georgia
City: Kennesaw
Zip Code: 30144


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Reviews
Plumb xpress installed a hot water heater at our rental house 2 years ago. We are selling the house and it won't pass inspection because they didn't install the hot water heater to code. I called and spoke to Donnie who said he would fix it but after our initial conversation, he would not return numerous phone calls over a period of 4 days. Our closing will be delayed because he didn't have the courtesy to just say he wouldn't fix it but rather ignored our phone calls. After calling other plumbers in the area we found out they have had similar calls regarding Donnie and they have had to fix issues from this company for other customers. DO NOT USE THIS COMPANY ...they will not install to code and will not make the correction afterwards.
9 years ago (19-09-2017)
Don’t expect them to keep appointments, answer phone calls, or return voicemails. My hot water heater went out. I called early yesterday morning and he said he had availability for either later that afternoon or between 8-10 today, so I made an appointment for between 8-10 today not being sure if I could make the appointment that day. Soon after making this appointment I realized I could be home later that day, so I called to reschedule. There was no answer, so I left a voicemail requesting a reschedule. I never heard back. No biggie, I’ll just wait until the morning for him to come out. The day of my appointment, I don’t hear a word out of him and nobody shows up. I call 3-4 times and leave a voicemail and never heard back. Still haven’t heard back. Very unprofessional.
9 years ago (29-07-2017)
Donnie and team did excellent work and completed the job quickly and efficiently- and the cost was reasonable. They are now our top pick for any future plumbing needs.
9 years ago (10-08-2017)
I was so pleased with their service, I came straight back to work and am writing this review! We woke up to a leak in our thermal expansion tank this morning. My husband was too busy at work to meet them and I had just started a new job! We explained this to Adam and he was very willing to work with us, since I could not commit to the normal 2 hour time frame. They were there when they said they would be (actually earlier!) and was able to replace our expansion tank in a very short amount of time...getting me back to work within an hour. They were very knowledgeable and respectful, and I would definitely give them my business again...but hopefully I will not have too. Best, A very happy customer!
10 years ago (23-06-2016)
Rick with Plumb Xpress is a very knowledgeable and helpful guy. I manage a property where we had an emergency with the lift station one day and he was able to respond to the situation right away (unlike a lot of plumbing companies that can take more than 24 hours to respond). He kept us updated throughout the process of getting the problem fixed and kept his attention on the matter over the course of a few days to make sure everything was repaired fully. I would definitely do business with Plumb Xpress again!
11 years ago (04-12-2015)
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