PNC Bank

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Address: 8000 York Rd, Towson, MD 21252, USA

Phone: (410) 321-6076

Website

State: Maryland

Zip Code: 21252

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

I wish can give negative 10000 stars to this TOWSON branch. This branch wastes my time. The manager ask me to sit. Then 10 mins later he came and said "I could not see you because the pole block the sight". But I can see him with no problem when I sit. Later, I have a document needs the manager to sign. I literally waited him for more than 30 mins. He is having fun with his 5 "customers (male and female)" in another counter, and few more people came into and went out his group, back and forth. I strongly suspect that they are neglecting their duty. BTW, the communication between the teller is terrible. This branch is THE WOREST.

 9 years ago (09-06-2017)

I like nothing about this branch of PNC. Usually PNC treats me right, but today i encountered one of my worst customer service encounters ever. I walked in and was greeted, asked if i could cash a check. No problem they said, since the check was off of PNC. I went to the teller and was greeted by a mouth full of braces. Screaming inexperience, a lack of energy, and downright rudeness. The tellers name was Natalie Cole. After standing in line for 25 minutes and holding up the whole bank, she finally returned my check, ID and card which she had been holding telling me i couldnt cash because they couldnt reach the signer of the check for "verification." Here i thought verification was a signature! Truly the most unpleasant person i have ever met and a downright disgrace to have employed at such a wonderful bank. Will NEVER be returning to this branch. Natalie Cole was a downright Idiot.

 11 years ago (04-11-2015)

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