PNC Bank

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Address: 1168 Blowing Rock Rd, Boone, NC 28607, USA

Phone: (828) 262-4800

Website

State: North Carolina

Zip Code: 28607

Reviews

Worst customer service of any bank I have ever dealt with- We applied for a mortgage and then didn't hear back and were informed weeks later the manager handling our loan had left and nothing was done on our loan at all- today I waited 35 minutes in the drive thru - only to watch other cars pull right up in the closed lane and received immediate attention- never mind the 5 cars that had been waiting- then the teller tells me well you are welcome to come inside- tell me ms rocket scientist how would suggest I get out of line with cars in front and back of me.  They are understaffed and poorly trained at every level - they make mistakes on our commercial deposits constantly- last week forgetting to count the cash before they put in the drawer and then had to wait to another manager was back from lunch to count their drawer before they could give me a receipt.  Save yourself the headache bank elsewhere

 9 years ago (30-08-2017)

10/10 bank would recommend to many many friends; great bank. Free checking is lit first off, and every employee I have ever encountered at this bank has been boundlessly helpful. I recently called and spoke to a branch representative named Brett I believe and he could not have been nicer or more eager to help answer my questions, (at one point he even called me brother, love that) so someone give this man a promotion and a raise I mean come on, these are mad times we live in! Shout out Brett and shout out PNC Boone. You guys are the cats pajamas. (Also feel free to "accidentally" put some money in my account at any time, thanks) 
A very happy customer,
Cameron Elliott

 10 years ago (06-12-2016)

The best customer service I have experienced at any bank!

 9 years ago (05-08-2017)

Timothy James is uber helpful. 

 16 years ago (31-03-2011)

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