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Reviews, get directions and contact details for Polo Ralph Lauren Factory Store

Polo Ralph Lauren Factory Store
Address: 21359 Nebraska Crossing Dr Suite H101, Gretna, NE 68028, USA
Phone: (402) 332-5660
State: Nebraska
City: Gretna
Zip Code: 68028


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Great clothes, horrible management. I contacted the manager due to two items not being placed in my bag and they refused to check the security cameras to confirm my complaint. The manager was of no assistance at all. I have never been to a Ralph Lauren store with such a lack of professionalism and etiquette.
8 years ago (20-03-2017)
Will never go here again. I had been shopping sales here since they have opened usually very positive. Evidently a new management team took over. I wanted to exchange a pair of pants I did not have a receipt. As I stated I shop here a lot so I receive their emails which saves the receipts in their system. A man Robert told me I could not return my items without a receipt a sales associate explained the receipt is in the system. He then snapped at her she seemed very embarrassed. She apologized for him explained it was new management and suggested I call their corporate office which I intend to do. I also want to add the store was extremely messy.
9 years ago (13-11-2016)
Great clothes for a reasonable price
7 years ago (20-02-2018)
Really poor customer service. Expect to help yourself. Prices okay but not great.
8 years ago (01-07-2017)
The staff at Polo are top-notch and always greet me by name.They truly know how to provide the BEST customer service. The employees are very friendly and truly want to assist you with any of your shopping needs. They have a large selection of quality clothing for the whole family and an excellent Big and Tall department. Great staff and great clothing at great prices make shopping at Polo a wonderful experience every time.
10 years ago (23-04-2015)
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