Popeyes Louisiana Kitchen

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

"Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more."

Address: 13546 South Blackbob Rd , Olathe 66062, KS, US

Phone: (913) 829-1115

State: KS

City: Olathe

Zip Code: 66062

Opening Hours

Monday: 10:30-22:00
Tuesday: 10:30-22:00
Wednesday: 10:30-22:00
Thursday: 10:30-22:00
Friday: 10:30-22:00
Saturday: 10:30-22:00
Sunday: 10:30-22:00

Update Info

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Reviews

Raised all prices. Prices are higher than posted. No good flavors anymore. Old and smashed buns. Cold French fries. Do you really think it is a good business to charge for sauces? No this is absolutely rip off! Shame on you popeyes. You lost my business for life! Food: 1/5

This drive through is always the slowest but I endure  it because my family loves the chicken. Last time we ordered, they didn't give us the correct side and tonight we got this instead of a large side of fries and the correct number of biscuits for the 16 piece family meal. There's no way to go back and get the correct stuff because they have the lobby closed so you'd have to wait 30+ min in that drive through again. Note to self..... Check everything before you pull away!!

Great taste and very friendly service. Would be a 5 star if not for how small Popeyes chicken consistently is at most locations. Chicken legs are always 2X smaller than KFC, Churches etc. this piece was 3x smaller. Shockingly small for the same price other places charge. Almost like ordering a Buffalo wing at bdubs

This store definitely needs organization and customer service training. Upon walking inside to pick up my mobile order which I had placed ten minutes earlier there was a group of people already standing before me. I couldn't tell if people were waiting to order or if they were waiting for food. I found out by another customer that there was one line for mobile orders and another line for people ordering inside. Okay... Obviously, it was super busy for a Wednesday night as the inside and drive through were packed... although come to think of it, maybe there was another reason why customers were so backed up... Anyway, I waited on line for fifteen minutes and the lady in front of me said she had been waiting for twenty minutes. People who had just come inside the store to order food on the spot after I and the other mobile orders had already been there, were getting their food before us. In the midst of all of this, many people are going up to the counter and saying they were missing food. So I'm waiting there and its been fifteen minutes, and then an employee shouted out " If you placed a mobile order you need to check in with me first!"  ....  Fifteen minutes later, and someone shouts this out? When I went up to the counter to check in, I could see that behind the scenes it was a mess. Order tickets were piled up and the one employee was overwhelmed sorting through the pile to find the orders. Mine wasn't there. They had to read off my e-mail receipt to make my order. Also, the one employee dealing with the customers had no idea what to do. Not his fault. It came off like no one taught him how to talk to the customers, be attentive to who has been waiting a long time, and know which customers to prioritize first. I felt bad for him. He was lost in the chaos. The manager of the store finally addressed me and had to look at my phone to get my order ready. He was super nice when finally handling my order, however when I got home one of my items was incorrect after all that waiting. :/ The food itself was great though. I just wish those employees had more help and training to prevent what happened tonight.

If only the red beans and rice in the pic was the Cajun rice that this location quit selling. The chicken was fresh, crispy and tender but no Cajun rice. Why was it removed from menu?

Great place to go if you like getting side-eyed by 10 different workers that have no interest in serving any customer that walks in there.  Popeyes has fantastic chicken but it's not really worth it when you have to wait an hour for somebody to put any effort into actually getting you your food.  But hey at least they were eating food straight off the line themselves and constantly cussing at each other. That makes for an enjoyable experience I get the feeling this location just doesn't even have a manager because anybody that cared about that store would absolutely shut down that entire group of people.

I ordered 4 chicken sands 2 regular and 2 spicy! Paid $21.00. I got 1 spicy sandwich and a kids meal!!! There were only 3 people in line at 5pm. I did not check the order until I got home. I don’t live in the city, so I could not just go back.. very disappointed!!

The food is always fine quality. The service is terrible. You will never receive the sauces you ask for. You will always be missing an item of some kind. Hospitality is nowhere to be seen. I love Popeye's, but it's not worth the trouble always having to have orders corrected. I've stopped trying after losing too much money trying to support my favorite chicken chain.

Ordered 16 pc meal. Sides were fine. We received all dark meat. No breasts and no wings. I asked if they had substituted any chicken pieces and was assured they had what was needed to build the correct order. One of the kitchen staff had her personal cell phone tightly clasped in her hand the whole time we sat at the drive through window. Bad business and service

Sadly like most chain restaurants it depends on the management and I’ve noticed that Popeyes have poor management in comparison to other chicken places.  Todays experience was my last time going to this location after I pulled up at the drive-through and waited five minutes as I could hear the employees talking through the radio. I said hello and then they said hello back in an unprofessional way and I ordered with no response. I decided just to not order anything and wait in the drive-through and just drive off next-door to the canes chicken. A lot better customer service there , with a way faster drive through .

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Popeyes Louisiana Kitchen

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