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Popeyes Louisiana Kitchen

  1. Ohio
  2. Maple Heights Restaurant
  3. Warrensville Heights Meal Takeaway
  4. Maple Heights Food

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

Address: 5581 Warrensville Center Rd, Maple Heights, OH 44137, USA
Phone: (216) 332-0770
State: Ohio
Zip Code: 44137


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Reviews
Let me first say the food is always good...... The problem is the terrible attitudes and wait time from staff. From the speaker to the window I have never had a positive experience. Seems like nothing is ever ready, whether they are busy or not. I waited inside one time for almost 40 minutes for my food. When I asked the manager to do something about the situation, I received an attitude from him. He basically only offered me a pop for the trouble. I contacted corporate unsure of what happened. The only reason they're even getting two stars is because the food is good.
8 years ago (12-07-2017)
I will never go back to this dump! They close the inside at 8pm. So, you're forced to wait on then drive thru. They were rude over the speaker. We placed our order & was told to pull around to the front to wait. The girl brought out our drink, & made my husband get out of the car to retrieve it since I guess she was too lazy to walk down the ramp to our car. It was flat as hell with no ice. I'm convinced they gave us a pop that was sitting on their counter all day. She then tells us our food will be right out. We literally waited for 35min before I got fed up & decided to bang on the door. They all saw me, but ignored me & did not open the door to see what the problem was. I waited for the girl to exit the inside to give someone their food, & marched straight in. They look at ME like I'm the crazy one, & cop an attitude about how I'm not suppose to be in there. I find out they never even made our order & forgot about us. I stay inside watching them make the food since I didn't want them to spit in it. No refund, no money off, nothing. They did apologize, but that was it.. They are never getting my business again.
8 years ago (04-08-2017)
It wasn't a dislike as much as a concern. Tuesdays are their known busiest days. Why do they continue each week to have customers waiting over 15 minutes for mild chicken when that is their staple. It seems to be poor management. Then after having had the customer wait there isn't a courtesy to throw in a couple of biscuits for the inconvenience.
8 years ago (28-06-2017)
I will give them credit for being polite. The food was decent. The 8 people that came back in for wrong orders was my first cue how the service is ....lacking. Apparently sugar is nonexistent there and u must inform even manager this order is for here.
8 years ago (16-06-2017)
This place stays very busy. Always seems to be out of honey though.
8 years ago (07-08-2017)
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