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Popeyes Louisiana Kitchen

  1. Louisiana
  2. Sulphur Meal Takeaway

Reviews, get directions and contact details for Popeyes Louisiana Kitchen

Address: 102 N Cities Service Hwy, Sulphur, LA 70663, USA
Phone: (337) 625-7181
State: Louisiana
Zip Code: 70663


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Reviews
If I could give this establishment 0 stars, I would. We first walked into without being Greeted. "For here or to go were the first words uttered." I cannot fully fault the cashier because the manager on duty was the most unfriendly person I have ever encountered recently. The cashier taking our orders rushed things because she had to get off the clock (she actually clocked out prior to us paying). I understand the establishment closes at 10pm but a SMILE wouldn't have hurt for the Manager to actually commit to. Not once did she smile while we were eating at the establishment. She even came in the lobby/dining area to cut the television off, although we weren't watching it but come on LADY you could've asked before doing such things. I was once a manager at a Popeyes and never did we act in this manner. I understand she had to do her counts, which I saw her doing prior to us leaving. I understand they may have a certain time to close down operations after the close of business. I understand the employees assisting in all such things. What I don't understand is how can you not know when to appropriate when customers are there? By appropriating, I mean know how to interact with guest. There was no interaction. There wasn't even a follow up to see how we were enjoying the food. Did I speak with the manager of duty, no. Why did I not? She was unpleasant and seemed unapproachable, though I could have approached her still. Being a part of the Hospitality industry we must be aware the Customer Service is key! Photo attached is the receipt of Visit.
8 years ago (30-10-2017)
The first time we ate here we got spicy instead of mild strips. The manager wrote at the top of our receipt that the next meal was on him. We just went back with our receipt and they did exactly what they said and comped the whole meal. They have the absolute BEST customer service I have experienced at any restaurant since I've been in Louisiana. My mom and kids went there yesterday and the experience was the same with different staff members. Always have a smile on their face and if something is wrong they will fix it! Also, always always ALWAYS very fresh food! The best Popeyes around here for sure!
8 years ago (03-06-2017)
Clean store and courteous staff. Visit regularly because they are on my route and have always got great service with a smile.
8 years ago (13-09-2017)
They do a good job and always vet my order correct.
8 years ago (06-10-2017)
I wanted the ghost pepper jelly and at first they were reluctant to give me any. And after they finally agreed to give it to me they only gave me 1. For as many pieces I got, I would need at least 3. But no I'm not mad
8 years ago (10-08-2017)
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