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Reviews, get directions and contact details for Potbelly Sandwich Shop

Potbelly Sandwich Shop
"Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies sorry aliens, but it’s true. Also offered: pickup, delivery, dine-in, and catering."
Address: 517 E Kirkwood Ave , Bloomington 47408, IN, US
Phone: (812) 334-9846
State: IN
City: Bloomington
Zip Code: 47408


Opening Hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-16:00
Sunday: 10:00-16:00


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Reviews
It would be nice if they made sure my order was correct. I ordered a bowl of soup for my friend and only get a cup. The soup was great but it would be nice to get what you paid for. The staff left a little to be desired. It was my first time there and no one behind the counter would even look at me. Finally this one young man asked me if I had a to go order and directed me to a shelf that was holding the order. I had ordered a fountain drink and they didn't bother to tell me were to fill it was. I had to search for that. All in all the soup was great the service was not.
Best sandwich shop ive had in bloomington so far. Food tastes amazing and the shop is really cool looking. Staff is very friendly. Worth the price, which is pretty cheap for the quality tbh.Food: 5/5
I've ordered from this store multiple times and I've only ever had a complaint with the food one time. Which is correctable so no worries but today I will never return to potbelly in Bloomington IN I'm in the process of reaching out to who is above apparently the great manager at potbelly in bloomington IN but I've never been spoke to so aggressively and careless by a worker. This was so unbelievable and seemed unreal I literally started recorded the phone call because I could not believe the manner of hostility and aggressive I was met with, I was also hung up one twice. Food is great but if your looking to be treated with kindness in the hospitality industry this is not it. Seriously hoping when I turn these videos into who it concerns that they handel the situation appropriately and swiftly, because no loyal customer deserves to be treated or talked to the way I just was... again this was apparently the general manager that handled this situation like this. Which is even more crazy because my husband has been a general manager for many restrunts and has never or would ever treat anyone or talk to anyone like that customer family friend coworker or an employee. This situation isn't even correctable unless she is sadly fired which I wish on anybody but I also don't wish anyone to be talked to so aggressively and Hostle when calling a restrunt. I'm honestly not sure if this women was overly stressed but I pray she gets things worked out on her end because no one deserves what I just encountered. As a customer that's spent a good 125 in two weeks at this restaurant, this incident is enough to make me never return again. Best of wish and I hope if your food gets messed up anyone but her answers the phone to help you bc none of their other employees have EVER spoke me to like that. I will be emailing these videos the potbellycustomer service, at the least.
I have enjoyed Potbelly in 3 cities and it hasn't disappointed yet. A nice selection of food other than sandwiches are also available.
Another sandwich shop just like the others. There are too many of these styles of sandwich shops that all taste the same. Price wise for the location is the only attractive thing I can see here. Please Potbelly, make something unique in the future.
It's expensive, but the food tastes good and is super conveniently located right next to campus.
Great sammich, bread was a little hard, potato soup rocked.
Great food, great service and great atmosphere at an reasonable/affordable price.Food: 5/5
On a whim my coworkers and I decided to try Potbelly. I'm 100% certain that we now are in love with this place! The service was fast and friendly. The sandwiches are so so good! It costs a bit more than other sandwich shops in the area but it is worth the price!
disappointed. apparently you have to read off every ingredient that goes on their premade sandwich options. i got the avo turkey. i asked to add lettuce and ranch and said everything else it comes with was fine. it only came with turkey, ranch, and lettuce. it had so much potential to be good… buy definitely missed the mark. may try it again in the future.
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