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Premier Veterinary Group - Crestwood

  1. Illinois
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Reviews, get directions and contact details for Premier Veterinary Group - Crestwood

Premier Veterinary Group - Crestwood

About

24-hour emergency and specialty referral hospital in Chicago's South suburbs.

Story

Formerly Emergency Veterinary Care South (EVCS), Premier Veterinary Group acquired EVCS in 2012. By summer 2013, we expanded to offer 24-hour emergency 365 days a year. Soon after, we added the specialties of advanced surgery and internal medicine by referral from your family veterinarian.

We are a thoughtful, dedicated group of individuals with a profound desire to share our gifts of healing and understanding with companion pets and their families. With the addition of our third practice in Crestwood, Illinois, we now care for pets and handle animal emergencies throughout the Chicagoland area, including the far North suburbs (Grayslake) and the City of Chicago at the corner of Belmont and Pulaski.

Address: 13715 S Cicero Ave, Crestwood, IL 60445, USA
Phone: (708) 388-3771
[email protected]
State: Illinois
City: Crestwood
Zip Code: 60445


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
My new puppy got sick and my vet told me to take her to Premier in Crestwood ASAP, they called ahead and the staff was ready for us when we arrived. Friendly, clean, knowledgeable staff and the dr was really kind and helpful by taking the time to explain the possibilities and options we had. Yeah it was a little pricey, but the warm loving environment was worth it! We were in and out and the staff made a stressful situation feel like a regular check up. Thank you for all your help and the comfort and care you provided my little Charlie. Keep up the good work guys! 😁👍🏼
7 years ago (31-05-2018)
The lady at the desk was nice on arrival. My cat was lethargic and not eating. The nurse that attended to him seemed like she had never handled a cat before. When she put in the rectal thermometer she said “this is not what I had planned for tonight.” She did not hold him well when she inserted the thermometer and he kept wiggling around the table until I helped hold him in place. He had a fever. She took him to the back to have the doctor look at him. When the doctor came in he asked me to run through the cats symptoms again. He said they didn’t know what the problem could he and suggested blood work, a urine test, and X-rays. They quoted me over $1300. I understand not being able to tell what the problem is without doing further testing but the vet mentioned it could be cancer which I thought was quite a drastic diagnosis given the symptoms and there not being any indication of masses... I told them I’d take him to a regular vet in the morning and asked for them to give him fluids since he was a bit dehydrated. The doctor too seemed very awkward interacting with the cat and didn’t seem to understand that my little guy was nervous and scared and wanted to hide. When the nurse came in the cat was trying to hide and she said “Oh it seems like he’s getting excited.” They gave him fluids and the bump on his back was almost nonexistent leading me to question if they gave him fluids at all. Didn’t tell me how much fluid they gave him. The doctor also suggested nausea medication and antibiotics that could have interfered with further testing done at the regular vets office in the morning. Upon going to check out the same lady at the front desk who was nice before now had an attitude. I paid 180$ for them to say I don’t know what the problem could be. All in all very unprofessional and it honestly seemed like neither the doctor or the nurse had ever treated a cat before. Unless it’s a dire emergency don’t take your pet here. The only reason they get away with charging as much as they do and treating people and pets the way they do is because they’re the only 24 hour vet in the area.
7 years ago (28-03-2018)
Originally I took my dog to her regular vet because she lost her appetite and was a bit lethargic. I was told that she needed emergency surgery right away. She gave me a list of places I could take her. But she highly recommended this one. I chose this place because I been here once before. The staff was extremely kind and understanding! My dog gets scared very easily and is not the easiest to handle. They never said they couldn't do it or couldn't handle her! They did the surgery that night and called me right after they were done. My dog had to spend more than 24 hours there and I was constantly calling to check how she was doing. Every single time I called I got the nicest response and the doctors were very informative. They walked me through the whole process and answered every single question I had. When my dog came home she seemed totally normal and herself. She had surgery the year before (at her regular vet) and the process of her healing took far longer than this past time. And I believe that's due to the constant care they gave her!! I sincerely want to thank the staff from here for saving my dog's life!! I would highly recommend this place!!! And if i ever have another pet emergency, I know this is where I would go!
7 years ago (04-05-2018)
November I brought in my bel9ved senior black lab on emergency basis. She was seen immediately & all options were discussed honestly & it was decided there were no further treatments to improve her current status -- the staff eased my girls suffering with compassion & nurse even shed tears for her. I felt they were professional but still very passionate about tasks no one wants to do. Thank you to the docs & staff for a peaceful end.
7 years ago (11-05-2018)
I wish there was a way I could give "0" stars because I would. My family spent hours at this place yesterday. Even though the receptionist was very nice. My dog was taken as soon as we arrived and then about 20 minutes later we were told that an ultrasound was done on her. We didn't give consent for it But they couldn't see anything xrays were needed. Said is would be 300+ for however many. I agreed to one. Not even 10 minutes later came and for us had us sit on this room. Doctor comes in. Not a pleasant woman either. Telling us all this stuff is wrong with our dog.. Then said it would be 5000 for her to have surgery that second. Wouldn't give us any other options. When we said we didnt have that kind of money told us she would give her fluids, antibiotics, pain meds and we have to hope for the best. When they brought our dog out she literally had a camel hump. They said it was normal. She died 5 hours later. I just can't believe once we said we didnt have 5000 the doctor then basically dismissed us. I hope that doctor was able to sleep last night because I didnt. I was consoling my kids because their dog was dead.
7 years ago (14-05-2018)
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