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Presence Saint Joseph Medical Center

  1. Illinois

Reviews, get directions and contact details for Presence Saint Joseph Medical Center

About

Presence Saint Joseph Medical Center has been part of the Joliet community for more than 125 years and continues to carry out the mission of its dedicated founding Sisters and set the highest standards of medical care for the community.

Story

Located in the heart of the southern suburbs, 480-bed Presence Saint Joseph Medical Center provides many advanced health care services typically found in a university hospital setting.

Address: 333 North Madison Street, Joliet, IL 60435, USA
Phone: (815) 725-7133
State: Illinois
Zip Code: 60435


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Reviews
Went back after 20 years hoping it was better and it's even worse. While waiting in the ER with my 5 year old who was bleeding from the head after a fall, an off duty JPD officer came in with her pre-teen child who had a much more minor injury than my daughter and they called her first. I come from a family of a retired policeman and I understand the relationship between hospital staff and police officers, however it should NOT apply in the ER where you take patients by level of urgency. My daughter was in a lot of pain and bleeding significantly. I was appalled and told my nurse so. She couldn't have cared less and acted like they were doing us a favor by helping my daughter. The attending physician did such a poor job on the staples, they hurt my daughter more coming out than going in. Her Pediatrician said one staple in particular was so poorly done it took him and his nurse just to get it out. It was the worst experience I've ever had with a supposed medical care provider and I refuse to pay for such ridiculous service. You have what my insurance paid and that's all your getting...ever. I, nor anyone in my care, will ever return to this hospital.
9 years ago (21-10-2017)
My doctor admitted me in the hospital straight after a visit with him. I'd received the best of care. All the staff was amazingly hospitable, professional, warm, caring, knowledgeable and friendly. My stay at St. Joseph Hospital was very comforting.
9 years ago (09-10-2017)
Not at all impressed with the staff at this St. Joe's. My son was brought into the emergency room, unconscious. When I got there, the few nursing staff members I saw were lacking personality and compassion. I had been there for an hour and decided to step to the nursing station to find out what was going on, as no one had been in to see us. A nurse was on the other side of the door coming in. I asked her a question about what they had done for him since he had been brought in and was told, "I don't know, I wasn't the nurse when he came in. Someone else was, so they would know. I don't!" and she left the room! It was 10:15 am, isn't shift change at 7 am? How could she not know? or at least take a minute to find out?! Any question I asked her she acted as though I hadn't said anything and once was walking back out the door without any response, when I said, "excuse me", she then turned around and said, "I heard you", stammered something about asking her and left the room! Who was her? and why couldn't she just say, "I'll check and get back to you?" instead of ignoring us? I've worked in two Chicago area hospitals and have NEVER experienced any thing like that! Turns out, we don't even know who she was, a women who came in half an hour later a women came in with discharge papers. I asked if she was from admitting and she simply said she was my sons nurse, no name was offered. She did answer questions and was polite but the discharge information she offered was very vague and I had to offer my son specific details so he would know what to expect. She confirmed what I said, but continued to offer only vague details. Not impressed. However, there was a very nice young man in a security uniform at the information desk who was polite, helpful and courteous. Kudo's to him!
9 years ago (13-08-2017)
Worse hospital ever. They take care of the crack head & dopers before anyone. Came in for possible broken foot. Waited 2 hours just for X-ray then another 3 hours for dr to tell me results. Never finished waiting. Should of went to silver cross hospital like my daughter said 1st. Young girl came in cut tip of finger open, bleeding all over. Told her she’d have to wait at least 2-3 hrs b4 even being seen. Her moms friend was at Provence & 1 hr after she left & went to silver cross she had already been stitched and being distarcgarged 2 separate addicts came in seeking, took them right back Disgusting! Terrible. E.R
9 years ago (30-10-2017)
My son suffered a spinal cord injury on August 11th. I live out of state and did not arrive until the next day. I met with the surgeon and he went over all the CT and MRI images with me. He explained the surgeries he was going to do. The ICU nurses are absolutely the best. My son's needs were immediately met. My son and his wife were to be married on Sept 1. Under the circumstances they were married in the hospital. His ICU nurses made them a wooden plaque with their last name. They also gave them some wine glasses and a bottle of sparkling grape juice. Now he is out of the ICU awaiting transport to a rehab facility. The nurses on the step down floor are also super. The nurses and doctors are all very human. If I could suggest any improvement it is to make food available 24-7. The Jazzman cafe should be open all weekend, at least until midnight. If you want to leave the hospital to get food you can not re enter the parking garage after 8pm.
9 years ago (23-08-2017)
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