Progressive Auto Care

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Address: 11908 Elam Rd, Balch Springs, TX 75180, USA

Phone: (972) 286-1442

State: Texas

Zip Code: 75180

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Reviews

I have been doing business with Jeff at Progressive for 10+ years.  He has always been honest with me and exceeded my expectations.  They are always honest and fair.  Several times I took a vehicle to them expecting to pay for a major problem only to find out that it was something minor.  I have never had a bad experience with them but I'm certain if I did they would work with me to make it right.

 10 years ago (13-01-2017)

I have been dealing with the these people for over ten yes. I use to believe they where honest, God fearing people. The last few years they have change my opinion. I took my van in for major front end work. I got a quote and then researched it extensively. They where over a $100 less then anyone. I verified their quote with them then let them fix it. They did a good job. When I picked it up I was told sorry his son had miss quoted the price of the part. They charged me 110 more before I could get my keys. I just took my car up there and told them what it was doing and that I thought it was the fuel pump. their exact words were :worst case scenario it would cost $380:.  When I went to get it. They told me it would be $552 because it took THEM 2 hours to figure out what was wrong with it. So just be prepared to pay at the very least $100 more then there quote . also they had my car for 4 days. Friends even saw them in it broken down on the street. They put over 15 miles on my car. It now has major scratches form a bush or something on the drivers side that they claim no knowledge of.  I also found something plastic in my seat. First they did not even know what it was. Then they said it went to the battery and I did not need it. That it was trash.I know for a fact that they never even unhooked the battery because all my stations were still set. I will never be going back. I was warned. Next time I will listen.

 11 years ago (07-04-2016)

You guys are all wonderful. Thank you so much for going out of your way to work with our family to get our truck fixed. You have a customer for life!

 11 years ago (18-12-2015)

My family has used Progressive for years and we love the quality of work they produce.  The staff is helpful, friendly, and God loving. I know when I bring my car in they will give me a fair price that is competitive and get the work done in a timely manner. 

 11 years ago (04-06-2015)

They've been working on my '07 Dodge Charger for a couple of years. Great service, super reasonable prices and trustworthy!!! 

 11 years ago (15-03-2016)

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