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PS Fuels & Market

  1. Illinois
  2. South Elgin Gas Station

Reviews, get directions and contact details for PS Fuels & Market

PS Fuels & Market
Address: 14 IL-25, South Elgin, IL 60177, USA
Phone: (847) 622-0111
State: Illinois
Zip Code: 60177


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Reviews
Definitely need to take a closer look at staff... bragging about weed in your purse, sex your having, pulling your clothes up to show your sunburn. Not cool for customer experience. I swear they hire a bunch of drunks and drug addicts. No customer service when help is needed. And some staff is just plain rude!
8 years ago (23-06-2017)
Good prices, friendly service, and Krispy Kreme donuts!
8 years ago (18-07-2017)
Clean and friendly service. Casino gambling games.
8 years ago (27-06-2017)
I normally have a good experience here because the prices are competitive and it is a clean station with friendly service. Unfortunately, it only takes one bad experience to turn one from using a service any longer. I still have hope that this issue will be corrected and I can re-rate them. I buy a carwash with my fill-up nearly every time I shop here, and I either get the carwash at that time or save it for later. Often, I let the carwash code expire either because the timing is bad for me, or their carwash is closed. It seems like it's closed a lot when I want to use it. Either because they don't want it used while it's too cold (other carwashes stay open in temperatures below theirs), or it's closed after 8pm when I get off work (other carwashes stay open even at midnight), or it's just broken. Well, even with an expired code, they have always been happy to give me a new code lasting another 30 days if I request one. It's never been a problem until last night when I went in to get a carwash, found the carwash closed due to being after 8pm. I asked for a new code since mine had expired. My request was denied. They said that if I had asked for a new code a few days after it expired, then it would have been no problem, but 15 days was just too long. I asked what difference it makes, and they said their owner (or manager) would give them trouble if they gave me a new code. I asked for a refund and that was denied also. I told them that they basically stole my money; I had paid for a carwash and they could neither provide the wash or a refund. I still can't figure out why they can renew my expired carwash for 30 days, if I come in only a few days after it expired, but when it becomes 15 days late, it suddenly becomes vile trash that cannot be touched or rejuvenated! Plus, when you purchase a carwash, there is nowhere on the machine that informs you that it expires. You only notice that when it prints out on the receipt. I really hope they correct this because it's a good station. Just a lousy policy.
10 years ago (12-04-2015)
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