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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 1175 S Rock Rd, Wichita, KS 67207, USA
Phone: (316) 462-9508
State: Kansas
Zip Code: 67207


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 6:00 PM
Thursday: 9:30 AM – 6:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 9:30 AM – 5:00 PM

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Reviews
1 star due to hours limitations, gated access should allow late evening, or 24 hour access. We've been with Public Storage for years. While the customer service is good, there are a few things we dislike. When they changed out the roller doors on the units, they had very little disregard for the stuff in storage AND they left long sharp screws and hardware behind. Not a very clean change out, and we did find some minor damage. Also they have had multiple rate hikes of approximately 10% in the 3 years we've been with them. The most frustrating change and cause for the one star review is the hours. In December 2017, they altered hours from approx 9am - 9pm over to 8-6 Monday through Friday and 9-5 weekdays. They have made accessing out storage unit on weekdays impossible, and weekends difficult due to such an early close. If hours changed, I'd give them 4 stars.
7 years ago (06-01-2018)
Our storage unit was super clean and the customer service that Diane and Stephen provided was outstanding. I checked out two other storage companies and this Public Storage location was the only one that treated me like they truly cared about the well being of my stuff. Granted, my furniture wasn't top of the line or worth any great value but Diane made me feel like it was important to her that it would be safe and secure in her facility.
8 years ago (29-09-2017)
Do not use this public storage unless you like suprises. The manager Mike is an arrogant, pompous person. I felt lucky that he acknowledged i was there. He was not up front with all the "extra" charges you were forced to pay, ie 8 a month extra for insurance that you must purchase, and the fact that you have to buy their lock which is 20 and works nowhere else but the storage facility. and you cant use your own personal lock. upon leaving the facility, I asked if they would buy the lock back, he said no and laughed at me. Not a pleasant experience for 138 a month, and i will never use public storage again because of this.
7 years ago (20-01-2018)
I have never used a storage unit let alone knew where to look and I was lucky enough to find them online and get the best deal compared to the rest! The staff were friendly and made me feel like I made the best decision! I highly reccomend this locaction! The storage unit was well worth the money! I could go on and on but long story short THEY ARE AWESOME!!!!!
8 years ago (19-10-2017)
Change Hours you can access storage without notice, go up on price quick after contract is signed. Very short hours. Only hours of operation your aloud to access your shed and still no notice. ???
7 years ago (10-12-2017)
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