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Reviews, get directions and contact details for Public Storage

Public Storage

Story

More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 777 W Wise Rd, Schaumburg, IL 60193, USA
Phone: (847) 260-7853
State: Illinois
Zip Code: 60193


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Reviews
I just moved from MI and Alex was very polite, knowledgeable, and professional. This facility was neat and clean. I would recommend anyone looking to store there belongings to check out this location. My fiancee Jessie Owens says "Alex brings life to public storage"
8 years ago (01-07-2017)
Alex was amazing. He is very professional and caring. His customer service skills are on point. He truly is an asset to Public Storage and I am very glad to give him Five Stars because he truly deserves them!
8 years ago (01-05-2017)
Nancy was great. Quick and efficient. I already knew about the "required" charges like admin fee, lock fee and insurance, so it was no surprise.
8 years ago (05-07-2017)
I've moved into my unit in November and I haven't had any issues with anything. Tori is great and very helpful; she made my move-in so easy and smooth. She provides great customer service every time I have questions. Thanks Tori for making this place a reliable and customer friendly facility.
9 years ago (17-02-2017)
This was my first time renting a storage unit and I have to say I was very impressed by the cleanliness of the facility and the professionalism of Alex, the property manager on duty when I arrived. I in fact arrived well ahead of my scheduled appointment time and Alex was very attentive in dealing with me when he had other customers there at the same time. All in all it's been a very good experience so far (~2 months) and I'd certainly recommend the facility. I should note as have others that you will be *required* to either purchase or provide proof of insurance in order to rent the unit. The insurance is certainly not expensive but I do consider this a hidden cost that Public Storage, or any other storage rental companies, 'hide' in my opinion deep in the website - certainly not enough of an issue to cost them a star and *not* the individual facility's fault but you should be aware. I see someone criticized the $1 first month's rent - I had no issues with this and it was exactly as promised, nothing shady going on there at all. All good - 5 stars and I am very pleased.
8 years ago (08-03-2017)
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