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Reviews, get directions and contact details for Public Storage

Public Storage

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More than 2,000 neighborhood locations, one right around the corner to serve you.
Office:
9:30 am-6 pm Mon-Fri
9:30 am-5 pm Sat-Sun
Gate hours:
6 am-9 pm daily
Call your location to confirm.
Call Center:
5 am-9 pm Mon-Fri PST
5 am-8 pm Sat-Sun PST
Hours can change. Please call to confirm.

Address: 11837 Benham Rd, St. Louis, MO 63138, USA
Phone: (314) 656-8925
State: Missouri
Zip Code: 63138


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Reviews
I had a storage unit here on 11837 Benham Rd. for 2 years. When I removed my items from this facility I noticed and took pictures of several items with MOLD DAMAGE!!!! BUT THAT'S NOT EVEN THE WORST!!!!!! THERE WERE DEAD MICE, RATS IN SEVERAL BOXES AND TOTES!!!!! THESES NASTY RODENTS CHEWED ON MY ITEMS!!!!! I IMMEDIATELY FILE A INSURANCE CLAIM AND CALLED PUBLIC STORAGE!!! DO NOT EVER USE THIS PUBLIC STORAGE ON 11837 BENHAM RD!!!! If I could give this place 0 stars I would have!!!!
8 years ago (16-10-2017)
The young lady Katie at this storage facility was very helpful and friendly I would recommend this storage place. She answered all my questions so well that I upgraded. Keep up such great work
8 years ago (05-10-2017)
I went there to obtain a unit. The young lady was very helpful. I believe her name was Katy. Very professional and polite.
8 years ago (03-11-2017)
Ease of Service, moving is stressful but the Property manager, Katie G. made me and my little boy very comfortable, explained the full service and purchase agreement, walked us thought the facility and addressed all my concerns. We literally arrived at closing time and she could have easily refused. This was honestly to best experience I've had with a Storage facility. She gave me all my documents and took her time as I was clearly flustered at the time. I even left my documents and keys on the counter top and she ran behind me to ensure I had everything. Thank you Katie G., You are the Best!
8 years ago (28-07-2017)
Katie was so helpful answered all my questions and really knew her stuff! Thanks again for being so kind and helpful! Will definitely recommend this location.
8 years ago (08-08-2017)
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