Pure Water Pools

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Address: 15699 Hall Rd, Macomb, MI 48044, USA

Phone: (586) 566-4600

Website

State: Michigan

Zip Code: 48044

Reviews

The girl that answered the phone was clueless. I have no idea how they stay in business. She was asking me questions that made no sense. 1 star is being generous

 9 years ago (30-08-2017)

This place sucks. I called 3 times. Left my name, number and the problem with some girl. Was told I would get a call back from Jim all 3 times. Guess what, no call back. Great customer service they have. Might want to get someone else to take calls.

 10 years ago (04-06-2017)

Poor communication but did a good job at putting our pool liner in.

 10 years ago (10-06-2017)

I was very happy with the service PWP gave my tenants for years. However they made me very upset when they put a lien on my property because a tenant didn't pay her bill for some time.

I didn't have a contract with them at that time, my tenant did.

They never told me about the lien and most upsetting didn't remove it when the tenant had moved out and finally paid all open bills.

This is in my eyes not only unfair but illegal too.

 10 years ago (05-10-2016)

So bought a new house with an old in ground. Asked pure water to come out and give a repair estimate, they said they would try and open the pool which i knew was a mistake becuse the pool needed  a lot of work. So they come out charge me 200 dollars lift the cover and say oh yeah we cant do anything with this we'll send out our "specialist". 

 I waited 2 weeks for the specialist who never showed called several times and was told he would call us to schedule of course he never called. No one from purewater ever did anything other than cash the 200 dollar check they did NOTHING to earn. Purewater i want my money back.

 10 years ago (12-11-2016)

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