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Reviews, get directions and contact details for Pureluxe Nails and Spa

Pureluxe Nails and Spa

About

At PURELUXE Nails & Spa, our goal is to make every of your visit a relaxing and enjoyable experience.

Address: 1107 S Walter Reed Dr #101, Arlington, VA 22204, USA
Phone: (571) 982-4153
moc.kooltuo@apsexulerup
State: Virginia
Zip Code: 22204


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 5:00 PM

Reviews
I had an appointment on 9/18 for a gel manicure and regular pedicure. After two days I noticed my nails were not polished properly and you could still see my nails under the polish . I call the shop on 9/22 was told to come in on 9/23 at 11amfor a repair. Instead of removing the polish they polished over the already polished nails and cured it under the light twice. Around 4pm I notice one of my nails stating to peel. I return to the shop and I'm greeted by this older Asian man ... I'll assume he's the manager/owner. I asked if I could get all my nails re-done because now this is my third visit. He starts to question me as to why I want All my nails redone and not just the one nail. I explain bc I want to make sure it's done properly and I don't have to come back a fourth time because my nails were never done properly in the first place. After the second time he asked why do I want All my nails done OVER. I say to him I am not going to be you for a service. Then he say LOOK I SAID I WILL DO BUT YOU NEED A APPOINTMENT BC WE BUST NOW! SO I SIMPLY SAT SIR I HAVE CHURCH TOMORROW SO WHAT TIME SHOULD I COME. THEN HE REPEATS I GIVE YOU AN APPOINTMENT FOR 4PM,AN HOUR BEFORE THEY CLOSE. I SIMPLY SAY FORGET ABOUT BC THE OWNER/MANAGER WHO'S NAME I don't even know wasn't happy about proving me a service that wasn't done right in the beginning and after I spent $97 on my initial appointment. I just decide to leave... This salon is in walking distance from my house less than 5 minutes. Oh and I forgot to mention I've patronized this business at least 5 times before with no problem. FOR THE LACK OF CUSTOMER SERVICE AND RESPECT FOR MY MONEY I WILL NEVER RETURN TO THIS NAIL SALON. I HONESTY FEEL, IF I WERE A WHITE WOMAN I WOULD'VE BEEN ACCOMADTED. DON'T GO TO THIS NAIL SALON BECAUSE IF THEY MAKE A MISTAKE YOU END UP PAYING FOR IT!!!!!
8 years ago (23-09-2017)
There is definitely a catch 22 to saying how much I love this salon--I want everyone to know what a great experience I've had but once the word gets out, it will be booked all the time! Seriously, the price may seem a little higher than other salon choices nearby, but the experience is SO worth it. Between the really emollient creams, the mini massage on a mani/pedi and the time dedicated to each service, I feel like a totally pampered princess when I'm done. I highly recommend this spot!
8 years ago (28-07-2017)
The place is very clean and inviting. My technician does an amazing job with my nails and is such a sweetheart. It is a relaxing experience. I wish i had found it sooner.
8 years ago (08-05-2017)
This is my new nail place. It's the best on the Pike. Customer service is awesome, and the nail techs are fabulous! It's relaxing and high quality!
8 years ago (30-07-2017)
Brightly lit, clean, and comfortable salon. The staff is professional and good at what the do. Pureluxe Nails and Spa is a welcomed addition to the Columbia Pike area.
8 years ago (06-07-2017)
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