Puritan Cleaners - Glen Allen

Reviews, get directions and contact details for Puritan Cleaners - Glen Allen

Address: 9507 Woodman Rd, Richmond, VA 23228, USA

Phone: (804) 261-6875

Website

State: Virginia

City: Richmond

Zip Code: 23228

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

Excellent service. The personal thank you card I received when picking up my suit was a nice touch.

 7 years ago (28-12-2017)

We used Puritan Cleaners for a little over a year and we utilized their home pick-up and drop off option which is very convenient.  Puritan Cleaners is considerably more expensive than other cleaners and I don't feel they were any better or any worse then anywhere else I have used, but again the home pick-up and drop off made the premium worth it.

Puritan recently lost our business because we simply had other customer's dry cleaning mistakingly delivered to our home on too many occasions.  While I completely understand mistakes can and do happen it was just too frequent for my comfort level.  I also felt that when I notified Puritan of the error it wasn't handled timely at all-I had someone else's dry cleaning in my home for several days before it was picked up.  If it were my dry cleaning that were misdelivered l would want it to be picked up and returned to me in a timely manner-not days later.

In addition to the incorrect deliveries, we just had too many buttons break on nice shirts while being dry cleaned by them (I've never had so many buttons break) and when they were replaced by Puritan they didn't remotely match the other buttons.

I don't think it's a bad place to do you dry cleaning, but it really isn't for me and I've gone back to dropping off and picking up my dry cleaning elsewhere.

 7 years ago (05-09-2017)

Excellent service, the care taken with clothes shows. However, you are paying a premium for quality, so if the items you're cleaning aren't top quality, cheaper locations exist that can provide relatively similar service.

 8 years ago (13-06-2017)

Samantha helped me after I had gone to Mechanicsville Cleaners a handful of times spending $15.00 to clean 3 work shirts. Needless to say, Puritan only charged me $8.25 for the same3 shirts, you can't beat that! The shop was extremely well kept, great customer service and prices you cannot beat for the quality you get (even down to the hangers.) I even received a follow up letter in the mail outlining the services as well as customer satisfaction guarantee. Hard to find a company as customer service oriented as these guys nowadays. Thanks Puritan! 

 11 years ago (29-04-2014)

Expensive

 7 years ago (26-03-2018)

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Puritan Cleaners - Glen Allen

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