Quality Inn

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Address: 2608 South Highway 421, Harlan, KY 40831, USA

Phone: (606) 573-3385

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State: KY

Zip Code: 40831

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Reviews

One of the very best I’ve ever stayed in. Recently remodeled and very clean. The staff are courteous and very helpful.

 8 years ago (20-09-2017)

The new management is aweful. From day one we had issues with the management and room scheduling. Upon check-in we were told that we no longer had reservations due to overbooking. Had to find another place to stay that night. Once we finally got checked in, For the first few nights of our stay, the door keys didn't work and we had to have the maintenance guy break into our rooms every time we wanted in. He didn't sleep for about 8 days. We were told that we had To give 48 hours notice before checking out or we would be charged for another nights stay. We are roving for work through the area and this isn't always possible. To top it all off, we were kicked out two days before our scheduled departure because the manager/owner over booked the hotel...AGAIN. We have blacklisted this hotel with our company and advised our very powerful customers to do the same. 

 8 years ago (12-07-2017)

Pretty typical hotel. No special service or amenities but the room seemed clean and was exactly what I ordered.

 8 years ago (28-07-2017)

pictures of the room suggest a "hot tub" but there isn't one in the king room. staff seemed friendly, but were slow. breakfast was ok.

 8 years ago (13-09-2017)

For a small town hotel I was very pleased. A little out dated but a good visit.

 8 years ago (18-08-2017)

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