Quality Inn

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Hotel in downtown Massena

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We have a free continental breakfast, featuring scrambled eggs, bacon, & waffles. Restaurant & lounge coming soon, with banquet & meeting space. Exercise facilty. Free wired and wireless internet.

Address: 10 W Orvis St, Massena, NY 13662, USA

Phone: (315) 769-2441

Website

[email protected]

State: New York

Zip Code: 13662

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Reviews

Housekeeping remade the dirty beds from the last guest instead of putting on clean sheets. They didn't clean the bathrooms either. Staff was nice and offered a new room rather than a set of sheets, but the second room had the exact same issue. He upgraded us to a suite that finally had clean sheets but the bathroom wasn't quite up to par. I don't expect much from a Quality Inn, just simple and clean accommodations! No one should pay to sleep in someone else's pubic hair and skin flakes, so make sure to check the sheets. I contacted management and have yet to get a response, so perhaps this is their approved way to cut corners.

 9 years ago (08-10-2017)

Loud crowd in bar.  We could hear it in our first floor room. Nice big bathroom, very clean rooms with nice beds.  Great place to stay.

 9 years ago (13-09-2017)

Went to eat at the restaurant inside the hotel. It was burger night and very busy. The waitress was very good though and the food was excellent. Good prices and a nice atmosphere.

 9 years ago (22-08-2017)

Rooms were nice. People were nice. Attached restaurant was fine. Free laundry machines! 
End stairway was leaking water, rusty, damp and smelled. Stairs were slippery and not very safe. Use center stairs or elevator! 

 9 years ago (17-07-2017)

I used to work there, very clean, wonderful and friendly staff. Great breakfast room, a nice bar and restaurant.

 9 years ago (12-09-2017)

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