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Quality Inn & Suites

  1. Georgia

Reviews, get directions and contact details for Quality Inn & Suites

Address: 1725 Memorial Dr, Waycross, GA 31501, USA
Phone: (912) 283-4490
State: Georgia
Zip Code: 31501


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Reviews
Wish there was a 0 to grade! Booked my room and paid through priceline before arrival. Got to front desk and was asked about my card which I know some hotels hold for damages. Then the lady tells me I got a great deal and charged my card a payment for the room. I told her that I paid online and that it should have showed up with the booking! She then gives me excuses left and right and finally told me that at checkout the charge would be taken off. of course this wasn't the case and I had been charged a second time. I then spoke with a different front desk person who tried to tell me the person last night was on her first day of work. She then called the manager who claimed to have fixed the problem by refunding priceline but not me! So now I will have to challenge the payment through my bank! The staff there are not fully trained and no one knows what to do! I greatly advise anyone to pick any hotel in the area except this one!!!!!
9 years ago (04-11-2017)
Spent Aug 30- Sept 8th here.. Room was decent I didnt like the fact my room had a door that went to the room next to mines. I moved the freezer/ microwave cart in front of it.. Curtain had dead bugs behind it and always had at least one fly at a time in the room.. pillows were small and I dont think my sheets were changed the whole time I was there. towels were daily though. pool looked like it was NEVER used the chairs had mold on the back of them and also faced the dining room (which was one reason i didnt use it). the lady who check me in was friendly.. Had a complimentary breakfast buffet each morning, which had stuff from cereal, oatmeal, grits, pancake, ham, sausage, fruits...
9 years ago (12-09-2017)
Should have read the reviews before booking. Don't trust the pictures, the facility does not look like that any more. The first room I was assigned had just been recently vacated and hadn't been cleaned by housekeeping yet. The second room I was assigned was clean, but most of the light fixtures didn't turn on; one of the lamps was even flat out missing it's lightbulb. The "gym" has a broken AC that has been leaking long enough to fill a 5 gallon bucket, and a wash basin. And is reeks of mildew and body odor. The complimentary breakfast only includes fruit and pastries. The only saving grace is that it's located within walking distance to other eateries and there's a gym across the street.
10 years ago (17-06-2017)
The rooms were not in good condition. There was a splatter insect greeting me when I entered the room. The breakfast was mediocre at best. Pool use was limited, all guests with more than two children were kicked out of the pool area during my stay. Including myself, and my 3 children who were guests at the hotel. I will NEVER stay here again, especially after discovering better pricing, cleaner facilities, a pool, and breakfast at the Baymont Inn right around the corner.
9 years ago (06-09-2017)
Nice rooms and friendly coustmer service.
9 years ago (29-10-2017)
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