Quality Insulation of East Connecticut

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Address: 505 Norwich Ave, Taftville, CT 06380, USA

Phone: (860) 886-2638

Website

State: Connecticut

Zip Code: 06380

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Reviews

I've worked here for over three years now. I've seen folks come and go but I've also seen a dedication to quality and service during my time here so far.

 8 years ago (17-08-2017)

This crew was great!  Courteous, professional, knowledgeable, I was so impressed! They cleaned up their area, checked around the house to make sure everything was cleaned up, went through everything they did with me, I am so happy with the job they performed.  I will definitely recommend this business to all of my friends!

 9 years ago (26-03-2016)

I have used Quality for various services in the past.  I have been trying to get my fireplaces serviced for the past 2 years and they have one individual Jonathan who apparently takes care of this.  Last year never came to fruition, I have left him numerous messages over the past 3 weeks.  The manager who answered the phone today was able to physically get him on the phone with me but he totally did not acknowledge the fact that I have been trying to reach him.  He said he did not receive my messages - I have left him messages on his work line and his cell phone provided to me - A simple I'm so sorry that I have not been able to return your phone calls- how can I help you would have been perfect.  Total disregard for the 6 messages I have left him doesn't work for me.  I will find another company not only for my fireplaces but for the many other services I have hired them for - I flip houses.  They should really not judge a girl by her cover.....

 11 years ago (01-10-2014)

If I could give this company a worse review I would. They were hired to do foam insulation and install a gas fireplace on a new home. They were $400.00 less than Anchor Insulation. Not only have they still not finished the job correctly, but they lied and misled us about the foam as far as building codes.

1. They did not form or insulate around the exterior windows or doors correctly. I started to do it myself but finally a manager came and sent 2 guys for 5 hours each to do it. I had to delay sheet rocking.

2. They foamed the bathroom exhaust fan exhaust crushing them so 3 bathroom fans do not work.

3. They had to come back 7 times because of issues the building inspector had with the work they did. The last time the building inspector was on vacation and his sub did not inspect the work that was needed for a CO. The house still has an open wall to an second floor bedroom and bathroom that is not insulated with foam. The outside area is a covered porch and the rooms still are 8 degrees cooler in the winter.

4. They put the wrong fireplace in. The correct one was with a blower because we wanted an additional heat source because primary is geo thermal. After I called them on it they said they did it because the electrician did not put an outlet. A complete lie as the outlet is visable on the wall inside the chute. I also had to make them put in some down draft insulation.  

5. There was so much more, including lying about the coding requirements and covering of the foam they used. The manufacturer spec sheet directly disputed what they stated.

They were the worse contractor I have ever used, unfortunately most people that hire them will not know all the short cuts and shoddy work they do unless they watch them and check the work as it is being done.

My father in law had the same experience as we built homes at the same time. 

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 13 years ago (14-05-2013)

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Quality Insulation of East Connecticut

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