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Quest Diagnostics Wyncote PSC

  1. Pennsylvania
  2. Wyncote Health

Reviews, get directions and contact details for Quest Diagnostics Wyncote PSC

Address: 1000 Easton Rd #270, Wyncote, PA 19095, USA
Phone: (215) 884-5121
State: Pennsylvania
City: Wyncote
Zip Code: 19095


Opening Hours

Monday: 7:00 – 11:30 AM, 12:15 – 3:00 PM
Tuesday: 7:00 – 11:30 AM, 12:15 – 3:00 PM
Wednesday: 7:00 – 11:30 AM, 12:15 – 3:00 PM
Thursday: 7:00 – 11:30 AM, 12:15 – 3:00 PM
Friday: 7:00 – 11:30 AM, 12:15 – 3:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
If I could give 0 starts I would!! I use quest diagnostics all the time but will never go to this location. Had a 815am scheduled, was 5 min late. Waited 40 min, she then called the next person. I told her I was next. She said to me well he had 845 and you were late. I said yes 5 min. So didn't even get my bloodwork done, walked out.
8 years ago (17-11-2017)
I called to ask what time the facility opens in the morning and the phone,was slammed down and hung up on me. I Immediately called back and the same woman by the name of Sherry answered. I said,"exscuse me, but you just hung up on me. At first she denied hanging up. Then proceeded to say well there was too much noise in the background. I explained i was at work , just like she was. She said stop raising your voice I'm talking!!! I said" exscuse me" , but im not hollering at you, and im speaking as well. This woman was downright ignorant, rude, & nasty. I will never use this facility ever again. This woman needs to be relieved of her duties. After reading other reviews about this facility, i see I'm not the only one who was treated disrespectfully. Unbelievble!!
8 years ago (21-09-2017)
Service at the front desk was so rude and unprofessional. Not welcoming at all. I didn't even feel comfortable enough to stay and let them take my blood so I left
8 years ago (21-09-2017)
Horrible service. I got here at 7AM when they opened and I'm still sitting here 20 minutes later. Wasn't even acknowledged of our presence here. This woman is all alone taking her sweet time. Worst place ever!!!!!
8 years ago (04-08-2017)
I have now been to three different locations in an attempt to complete the testing I need. The test is three hours long and requires a solution to be mixed the day ahead of time. Each time I have made an appointment. The first time they could not do it because although I selected which test I was coming in for online, there apparently is no communication of that to the location I make my appointment with and they didn't have enough time to do the test. The second time the medicine needed was expired. The third time I called the day before to tell the person what I was coming in for and to make sure she was ready, this was for the wyncote location. The woman was extremely rude and confrontational with no listening skills. I repeatedly tried to explain to her that the 3 hour test requires something made the day before. I told her the information was all in the computer with my script. The woman continued to interrupt and kept saying she could not answer my questions. I got frustrated and said nevermind I will just see her when I come in tomorrow. Apparently she did not care because she wasn't working the next day. After waiting an hour past my appointment time (because all quests locations are completely understaffed and it takes hours to get any blood work done) I am finally called up and told they cannot do the test because the formula is expired. The woman called another location and had me sent there. I drove 30 minutes to the second location where they said they cannot do the test because they have to mix the solution a day before (what I had called to notify them about originally). Other than the woman on the phone Who was rude (most likely from being under so much pressure and over worked due to the severe under staffed facility), all of the quest employees were kind and hard working, the problem is the Quest Diagnostic model in general. They cut costs by having so little staff and to further line their own pockets. Because of my condition I get blood work done regularly, each time I am in Quest I watch multiple people walk out who have been waiting too long and have given up hope of getting their blood work done. Not only are the staff being mistreated by not having an adequate number of personnel, but the patients are also being mistreated due to their blood work not getting completed. This is an important service that people NEED in order to get proper diagnosis and treatment. People NEED this service in a timely and orderly fashion. Quest NEEDS to hire more staff.
8 years ago (21-04-2017)
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