R&D Heating & Cooling

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Address: 1609, 503 N Mill Rd, Kennett Square, PA 19348, USA

Phone: (610) 444-6421

Website

State: Pennsylvania

City: Kennett Square

Zip Code: 19348

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

William M, one of the R&D technicians came out this morning to do an inspection and to service our system. R&D had installed the system approximately 8 years ago and we have been very pleased with both the heating and air conditioning over the years. 

William came exactly as scheduled and did a thorough job of servicing our system. We have been consistently satisfied with the level of knowledge and professionalism of the R&D staff and will continue to use them in the future.

 8 years ago (23-05-2018)

Technician was prompt, courteous, and thorough.  He made every effort to complete Spring checkup with precision, and following thorough and organized procedures.  When I was readily available, the technician described what he was doing and why.  Due to his preparation and organization, he did not have to return to his truck more than one or two times.  I would definitely recommend this company to my friends and family because they are capable, courteous, and caring.

 8 years ago (17-05-2018)

I needed a tune up for my oil furnace. I called R&D and they were able to schedule Jeannie to come out 3 or 4 days later. When they told me it would cost $215 for the tune up I mentioned their website has tune-ups listed for $89. They said that was for gas furnaces only, even though their website doesn't specify which type of furnace it's for. That was kind of annoying since it's a huge disparity in price from one kind of unit to the next. Within an hour of scheduling with R&D I received a call from a supervisor apologizing their website isn't clear and they plan to change it to say the deal is just for gas furnaces. I was impressed someone took the time to call and apologize about that.

On the day Jeannie was scheduled to come out to my house, she actually came 5 minutes early to her scheduled window which I really appreciated. She did a good job of explaining what she did and what other things would need work or replacing in the future. No sales pressure to take care of them now. She was out of my house within an hour which I also appreciated. I was happy with the service provided.

 8 years ago (26-03-2018)

My AC went out and they sent me a repairman that morning. He was super friendly, professional and knew exactly what to do. I thought their prices were reasonable and honest. If needed I will use them again. I recommend them.

 8 years ago (24-05-2018)

Excellent to work with! Ann and William really made it happen for us. It was a 90 degree day and we had limited time to get our ac back on, but they came through and with a fair cost. Excellent Serivce all around!  Looking forward to working with them again and would recommend to anyone. Thank you R&D!!!

 8 years ago (04-05-2018)

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