R L Wilson Co

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Address: 8821 Billings Rd, Kirtland, OH 44094, USA

Phone: (440) 256-8640

State: Ohio

Zip Code: 44094

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Reviews

We had an emergency in the spring, and concerns of CO2 - We called and got a referral to call RL Wilson and they sent someone right out. Nothing was wrong, but it gave us peace of mind - I just scheduled our fall maintenance with them!

 9 years ago (08-09-2017)

After quoting the job Ralph asked to postpone conversion of a gas furnace from oil for a year because he had too much business and I was a regular customer. One year later he rose the price by more than 10%, so much for doing a favor.  The job quote included installing a gas line to my pool heater, which i paid for in the quote. The install was delayed until late fall and the pool heater shut down , so Ralph asked if he could finish in the spring, which I agreed to.  Here we are and now Ralph doesn't remember the quote, the gas line or the marks he made on he wall to run the line.  I wish him and RL Wilson no ill will, however they lost a long time customer and any and all referrals in the future.   Success changes people, not always for the best.

 10 years ago (16-06-2016)

Very responsive - fixing oil fueled furnace.  Receptionist is responsive and relays messages for required services and parts. Thank you!

 12 years ago (30-03-2015)

very rude receptionist... I didn't bother any further

 13 years ago (11-02-2014)

lady very rude, asked for oil delivery. never use this company

 14 years ago (21-03-2013)

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