Rabobank

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About

Rabobank is a relationship bank. We build long-term partnerships with our customers, based on a close understanding of your business, your market, and your unique financial needs.

Address: 2276 Broad St, San Luis Obispo, CA 93401, USA

Phone: (805) 541-5500

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State: California

Zip Code: 93401

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Reviews

I sadly regret I ever opened an account with this bank.  They seem to be the most ignorant when I ask questions, they're grossly unavailable either by email, or phone and even when I do a walk in to expedite transactions I have to wait... always put on hold or waiting for someone to call, text or answer my emails.  
Even when I go to the bank, I STILL have to make an appointments to come back.  The person that opened my account in the first place is either not there, and another time, was too busy to help me deposit over $200,000.00 into an IRA account.  If I owned this bank I would fire personnel, and only hire people who are trained, experienced and care about customer service.

 9 years ago (21-07-2017)

They have no concept of wait times.  They talk about everything with the friend they have at their window.

 9 years ago (17-07-2017)

Not recommended.  I got  cash from the ATM.  I paid fees  to get that cash. I go inside with my ATM receipts to exchange the $20s for $100s.  The teller seems willing and nice enough and even counts out all the cash. She wants to confirm with some supervisor.  She then comes back and says since I don't have an account they can't do it.  Makes some comment about the gov has rules about cash transaction and they need a record of who people are for this type of transaction.  Ridiculous and just the worst customer service.   Avoid this bank.  Afterward  I went to 3 other banks (US Bank, Heritage Oaks, Union) they all exchanged cash for me and I didn't even get the cash at their banks!   I need a bank in SLO and even mentioned it to them at Robo, I'll be choosing one of the others. Your ATM could give out $100s, but it gives out $20s.  There is a RECORD with my name on it.   You're just exchanging that money!

 11 years ago (21-04-2016)

I have numerous complaints about this bank. Firstly, it takes literally days for your online money tranfers to go through. If I transfer $50 from my checking to my savings and then forget about it, it will tell me I have $50 in checking and $0 in my savings 48 hours later. If I then think to myself, "Oh nice, I have $50 in my checkings account, I'll by a burger for $10!", my card will either be declined or I will have overdrawn by $10, resulting in a $30 dollar overdraft fee (which is also totally absurd). 

Secondly, just today I was using a Rabobank ATM with my Rabobank card, withdrawing cash. Or so I thought, because apparently a RABOBANK ATM DOESNT ACCEPT MY CARD'S BANK? Amazing. You can't make this stuff up. Not only that, but after several attempts, the ATM ate my card and said it needed to be "retained". No call from Rabobank before this occurred, and after 30 minutes of trying to call them and getting put on hold and transferred through robotically manned departments and not ONCE hearing a human voice, I gave up. These people are totally apathetic and incompetent. Do not use Rabobank.

 11 years ago (01-04-2016)

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