Rams Head Dockside

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About

The Rams Head Group is a family owned and operated restaurant and entertainment company established in 1989 and based in Annapolis, Maryland. Rams Head Dockside celebrated its grand opening in July 2016 and is located in Point Pleasant on Furnace Cr

Address: 1702 Furnace Dr, Glen Burnie, MD 21060, USA

Phone: (410) 590-2280

Website

State: Maryland

Zip Code: 21060

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Reviews

Service is terrible!! I have been coming here for years and since this place changed to Rams Head everything has gone way down hill. Such a shame because it's a great atmosphere.😖😖😖 I have been waiting for 30 min plus for a drink . Not even busy here today. I'm a bartender myself so I know how things can be and am very lenient when it co.es to service. But this is ridiculous! People keep coming and trying to dropped off other people food no order in here. Very sad😩 the only good thing about this place is the chef her name is J and John John the manager.

 9 years ago (29-05-2017)

Always a good atmosphere and food. Haven't been when I'm able to sit outside but it looks amazing. Would recommend for a relaxing dinner and drinks kind of evening. 

 9 years ago (29-05-2017)

Supremely disappointed. Tonight was our second outing to Rams Head. We enjoyed the first outing a lot. The service was slow,  but we chalked it up to a fluke and the food was amazing. Tonight I brought my parents to show off the place and was embarrassed. Hands down the worst service experience I've ever had. I've decided the easiest way to tackle this is via numbered list: 

We sat down and ordered drinks and crab dip . The drinks took over 30 minutes to arrive. We weren't even given water while we waited. No server came to take our order during this time. 

Once we finally were allowed to order, we also asked for some extra bread for the crab dip because were ravenous at this point. It showed up 25 minutes later once the dip was all spooned away.

We never received the salads that came with our orders. Never. 

When we received our meals, we discovered the following: two of us ordered chips,  they got fries. Two ordered medium burgers,  got cold hockey pucks. I ordered a whole lobster,  but was not given a shellfish cracker, even after asking. My wife ordered a bacon burger. Bacon in the name. No bacon. 

We asked for water four times. Had to go to the bar to get some ourselves. 

The staff seemed apathetic to the obvious lack of basic customer service. Never received an apology (did receive a pitch for the customer loyalty card).

They charged us for the freaking extra bread we asked for at the hour mark without hope of food.

I want to love this place. I really do. The food is good,  the atmosphere is amazing. But the service... The place was half full with staff running everywhere. Once is a fluke, but to follow it up with this... there are no words.

years ago (30-05-2017)

Beautifully remodeled. The food and drink selection were good and the service was great. Beautiful sunset view. We'll be back

 9 years ago (12-06-2017)

First time the wife and I came here. This place was great and the food was great and the staff was very attentive. Can't wait to come back! !

 9 years ago (15-06-2017)

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Reviews, get directions and contact details for Rams Head Dockside

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