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Reviews, get directions and contact details for Rapid City Regional Hospital

Rapid City Regional Hospital

About

Rapid City Regional Hospital is the region's leading medical center offering a broad scope of services to keep people healthy. We provide services to the 360,000 people who live in the Black Hills of South Dakota, the surrounding area, and visitors.

Story

Regional Health is an integrated health care system with the purpose of helping patients and communities live well. The organization, with headquarters in Rapid City, S.D., provides community-based health care in more than 20 communities in two states and 32 specialty areas of medicine. As the largest private employer in western South Dakota, Regional Health is comprised of five hospitals, 24 clinic locations and employs nearly 5,000 physicians and caregivers. Regional Health is committed to the future of medicine, with medical training partnerships, a medical residency program, and more than 130 active research studies.

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Any information posted on our Facebook page should not be considered medical advice. The information provided is for educational purposes only and the use of this page cannot replace medical consultation with a qualified health or medical professional. In the event of an emergency, call 911.

As a service to our readers, we may include links to other web sites, but these links are not an endorsement of those sites and we are not responsible for the content of any web site not operated by Regional Health.

Address: 353 Fairmont Blvd, Rapid City, SD 57701, USA
Phone: (605) 755-1000
moc.htlaehlanoiger@gnitekram-rp
State: South Dakota
City: Rapid City
Zip Code: 57701


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The first time I visited there for myself was horrible. I had my two year old daughter with me and they offered no support to give her food or drink while I was stuck in bed until I begged they at least fed her. The worst part being they treated me with medicines I repeatedly told them I was allergic to and offered a treatment in which I now have two physicians saying on my case would cause severe effects and major possibility of death. So needless to say I was not happy. Though I credit the ambulance team to great service with both my daughter and me. The billing department sends out false collections notices in which legally they can not send out unless they have received zero payment towards the account. When I brought my daughter in for a head bump we waited for close to an hour to be seen. The nurse and the doctor who saw her we're very nice. They really didn't spend more then two minutes with her but at least they listened and understood. Overall one good experience does not make me want to ever go back to a place giving medicines your allergic to or harassing me for money in which they are receiving. Maybe not in full cause not everybody has it in full but your receiving your damn money so leave me alone. Not to mention I want one itemized bill not eighteen coming at different months thats ridiculous. And to charge for facilities that's what a hospital is for.
7 years ago (25-02-2018)
Awesome nurses on 6th floor. Very comforting when professionals are confident in the skill of others. May God bless you all!
7 years ago (10-02-2018)
The biggest display of ineptitude I have ever had the misfortune of witnessing. They were busy ordering a lot of unnecessary tests to make the hospital $$$ but never bothered communicating with the patient or family on ordered tests. Alarms and call lights go ignored and they have terrible communication and follow-up. No one is ever truly held accountable, and it takes an Act of Congress to get an aspirin within 2 hours! The only thing they do seem to be efficient at is making sure you receive their over-inflated bill. I wish I never would have brought my loved one there since the care he received was overall negligent. This place may be adequate for delivering babies, but I would go elsewhere if you have anything more serious than a hangnail. It is also common knowledge that they treat the Native American population despicably (BIA/IHS-take note)-thus I believe it would be very beneficial if some of the staff at Regional took a field trip to Mayo where they could learn how to treat patients like human beings since they seem to have so much difficulty understanding the concept. They have advertised that they are # 1 in the region which is laughable since they are the ONLY ONE in the region. This "Healthgrades" award they are touting is also suspect since that rating system is known to be flawed (or paid for). Perhaps if Rapid City Regional was more attentive to their patients instead of worrying about a new building expansion (and executive bonuses), people would not have to drive 5 hrs. for quality medical care. I hope they will also deal with the frosty atmosphere (literally and figuratively) in their ER and send the over abundance of "Nurse Ratcheds" out to pasture. Overall this place is a racket and I would avoid this deathtrap if at all possible. I have also called the Department of Health to discuss my concerns only to be ignored and I can only imagine how many lobbyists they have doing their bidding in Pierre. Yet another shining example as to why South Dakota consistently ranks as one of the most (if not the most) corrupt states in the nation. The best thing that could happen to Rapid City Regional would be some healthy COMPETITION. The good people of Rapid City and the surrounding areas deserve better than RC Regional (MRSA Medical) and the chokehold and monopoly they have had on the community for far too long. Sanford and Avera are you listening???
7 years ago (16-03-2018)
Had my baby delivered here and I’m pretty certain they hire the best pediatric and NICU nurses in the world.
7 years ago (17-01-2018)
Worst hospital ever!! Biggest mistake of my life having my family member go here, he ended up dying. :( I reported the hospital, and was told it has tons of violations, but it’s the only hospital nearby. If you can, make the trip to Mayo instead.
7 years ago (08-03-2018)
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