Rave Cinemas

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Address: 864 Riverdale St, West Springfield, MA 01089, USA

Phone: (413) 733-5131

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State: Massachusetts

Zip Code: 01089

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Reviews

Even among other Rave Cinemas, this one is pretty outstanding because of the quality of the employees.  From James, the incredibly friendly and funny greeter (be sure to tell management that he is great, if you get a chance to do so, he certainly deserves it), to the concessions staff, to the management, everybody seems genuinely interested in serving customers and making sure you enjoy your time there.  I only have two quibbles: 1)  I wish they had online reserved seating so that we didn't have to stand in line for popular movies and know exactly where to sit.  This is especially valuable for people with disabilities that make starting in line a torturous experience.  2)  A restaurant experience in the theater would be much better.  I've been to these type of theaters in California and Arizona and they are an amazing experience.

 8 years ago (10-09-2017)

Typical day at the movies. Have to bring a jacket sometimes, but much rather have A/C than not. Plus an excuse to cuddle up to a date. Prices for food and beverages are ridiculous (like any cinema ever, that's expected). That being said, food quality and portions could be way better than generic hot dog/pizza/chicken strips or prepackaged nachos and cheese, with jalapeño slices that you have to ask the staff to fetch from elsewhere. Maybe that's just Rave cinema standard. While I'm at it it would be nice to have butter on all the popcorn as opposed to just the top layer. Seating aisles, bathrooms, and common areas could be mopped/swept and cleaned MUCH better. Best bet is going on discount Wednesday or catching the first showtime so you have the five or six dollars you save on the tickets to purchase a small soda. Unremarkable ticket and food staff, except for that same guy (he's been here for years) that tears the ticket stub, so energetic and happy, he's the friendliest guy on the property.

 8 years ago (25-09-2017)

Good place for the family. Would give it five stars but the staff behind the concession stands for food need improvement. It took 30 minutes to prepare a hotdog. I understand they are busy but every time I asked someone if it was almost ready they would say yes and move along. 

 8 years ago (14-08-2017)

Clean facility,  very good customer service, comfortable seating, and a good variety of snacks available  for movie goers. We always enjoy this theatre! I would absolutely recommend visiting. 

 8 years ago (01-09-2017)

Great theater with comfy seats. Everything is overpriced but that's nothing new with big cinemas. Other than the pricing it's great.

 8 years ago (13-09-2017)

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