RBC Royal Bank

Reviews, get directions and contact details for RBC Royal Bank

Address: 309 Hays Blvd, Oakville, ON L6H 6Z3, Canada

Phone: (905) 338-2933

Website

State: Ontario

Zip Code: L6H 6Z3

Opening Hours

Monday: 9:30 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews

I had a customer service advisor, Artem, who was professional, courteous and helpful regarding a question I had about a stop payment on a cheque...This was on December 4th, 2017. Not only was he helpful, but he also got a second opinion from Lara, another professional and courteous officer who has often answered our questions with ease. 
I would like to commend them for all their help.

 8 years ago (05-12-2017)

This is the first time I have been back at thisbranch in over a year as we have moved to St. Catharines, I needed some paperwork completed on my way home when a RBC employee ( ELVIA ) went above and beyond in helping me ,very helpful indeed, and this is why I stay a loyal RBC customer, please thank her again for me, great job RBC

 7 years ago (03-01-2018)

Always a line with long wait , always new tellers in training , unfriendly teller,  and Juan did not return my call and then at time of appt he did not have the knowledge a head of time for my request and wasted my time as a result .   He assumed the service requested could be made before actually looking into.  This Rbc needs better customer service,  better trained staffed and a better approach to wait times .  I don’t complain ever but I had enough of issues from this bank

 8 years ago (28-12-2017)

Not helpful in verifying documents, they treat their own customers with suspicion

 7 years ago (20-01-2018)

Horrible. The representative was so Incompetent.  After 15 min delay from appointment they finally guide us to a room. And the agent was not listening to what we were asking. Instead was trying to sell us some other products. So frustrating.  And she kept asking us our names *Mt wife myself and kid). And forgets them after 2 min. So rude. It was our first time dealing with this branch and it is defenitley last time. I am moving my money to another bank.

 8 years ago (25-02-2017)

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Reviews, get directions and contact details for RBC Royal Bank

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