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RBC Royal Bank

  1. Senator Buchanan

Reviews, get directions and contact details for RBC Royal Bank

Address: 1240 2A Ave N, Lethbridge, AB T1H 0E4, Canada
Phone: (403) 382-3860
State: Alberta
Zip Code: T1H 0E4


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Reviews
Not impressed how I've booked appointments and showed up and the clerk is late. Well I'm sorry but I can't wait around, you've wasted enough of my time. Why should I book another appointment when you can't make it on time the first two times. Not impressed. Dealt with rbc for 10 years. Well not anymore. Joke of a bank
10 years ago (27-02-2017)
Excellent service and Advice! They really do make banking easier.been with them about 10 years.
10 years ago (08-10-2016)
After 10+ years of banking with this RBC branch, they made it abundantly clear that they no longer cared about our business, so we closed our accounts and went to Scotiabank. It's been over a year and we couldn't be happier with our choice.
10 years ago (12-10-2016)
My husband and I have been banking with RBC for over five years now. When we moved to a new city we wanted to sit down with someone at the bank and discuss our finances, budgeting get an idea of what we need to do to purchase a house. Upon meeting with a young girl at the branch, she told us that we spend too much money and my husband needs to get a better paying job and that would solve our financial problems. She didn't once give us any ideas on what we can do to save money or get out of debt. My husband had been working retail at the time and we were struggling to make ends meet. She was very condescending and talked down to us both. Another issue I have with RBC is the horrible communication and lack of customer service. Currently we have several items (automatic debits and credits) with RBC. For the last three years, I have been depositing a paycheque of roughly $1400 every two weeks. Last week I deposited my cheque and went to pay for some items only to discover that now, after three years, they are holding all deposits into our account. Needless to say, I was pissed. I went into the branch the next day and was told by a very arrogant and rude client services rep that when head office makes a decision then it is final. I asked why there were holds and he said it's because someone reviewed my account activity and decided to put the holds on. This is a horrible company to bank with they treat their customers like absolute trash. DO NOT BANK WITH THEM!!
10 years ago (05-12-2016)
Friendly service
10 years ago (20-02-2017)
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