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Reviews, get directions and contact details for RCB Bank

Address: 5000 W Kenosha St, Broken Arrow, OK 74012, USA
Phone: (918) 259-1300
State: Oklahoma
Zip Code: 74012


Reviews
I have had an account here for the entirety of my banking life and the service is awful. They are not at all cooperative with mobile accounts, the tellers are condescending and rude almost every time I dare to venture inside. I had hoped using a local bank would give me more personalized banking but instead I ended up with unprofessional treatment and big ATM fees. (71st and Garnett location)
9 years ago (24-09-2017)
I love RCB Bank, i have banked there for over 10 years. It's the people at this branch that I'm not fond of. Most of the tellers are not friendly and the new accounts people didn't seem to know what they were doing when we wanted to open a business account.
9 years ago (14-05-2017)
I love RCB bank, but this branch is by far the worst. All the tellers are rude. Inside, the employees are great. But if you go through the drive through, don't expect any form of customer service, except MAYBE the bare minimum if the young one is having a good day. I dread coming here.
10 years ago (27-03-2017)
Rude as hell to people as well as me. Would never go here if my check wasn't from here.
9 years ago (17-08-2017)
I am from Wichita Kansas and just drove 3+ hrs to sell my vehicle in Tulsa. I had a cashiers check from the purchaser of the vehicle that needed to be transferred into my name. The teller had told us to sign the back of the check to start the transfer process, after signing the back of the check we were then told that they would not honor their own cashiers check and would only allow us to change the name at the branch we made the check at. Completely unprofessional service. The group of tellers and along with the branch manager seem to have a system that the are allowed to make the rules up as they go. A drastic change is in order for the management and tellers if they would like to become a well respected branch. I feel that any customer should deserve the utmost respect unlike the service I was dealt. I will absolutely never return to this branch and forewarn anyone from doing business with this specific branch. I hope others had a better experience than I had. Thanks, Jim Price.
11 years ago (17-05-2016)
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