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Reviews, get directions and contact details for Recreation Camper Sales

Products

Selling Prowlers, Sundance, Scotty, Shasta Revere & Oasis and Torque Toy Hauler

Address: 900 Business Park Dr Suite A, Chesapeake, VA 23320, USA
Phone: (757) 437-2880
moc.liamg@selasrepmacnoitaercer
State: Virginia
Zip Code: 23320


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed


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Reviews
Can not say enough good things about this business. From the first time I walked in the door Lou and Sharlene made me feel like family. Customer service was outstanding. Good to know there are still honest hardworking business owners out there that look after their customers.
9 years ago (31-10-2017)
I bought my rv from them a year ago. The best price and service. They have always made time to help me out with problems and questions.
9 years ago (16-09-2017)
Note that Sharlene Murden who posted the 5 star review is the VP at ReCreation Custom RV Rebuilders Chesapeake and the wife of Lou Murden, the owner. Also note the other 5 star review is by Kayla , the niece of the owner, who is also employed there. Dirty Rotten’ Scoundrels—Run Away as Fast as You Can! My husband and I met with Lou of ReCreation Camper Sales to discuss renovations of our 5-year old Class A Bounder RV, which serves as our primary residence. Timing was of the essence, since we had a 3-month trip planned for mid-August to see Maine and the fall leaves in New England, We were given a quote of $7,140 on May 2 to remove vinyl flooring, carpet, sofa & dinette, and convert the bed from queen to king. We paid a deposit of $3,570, and the work was scheduled to begin June 2 and be finished in mid-July. On June 21 we complained that no progress was being made, and Lou assured us there was sufficient time to finish the work before August. On July 3rd we again expressed concern about the lack of progress. On July 18 at his request, we had our new leather sofa delivered because he said he was ready for it. Throughout July we continued to express concern to Lou that no progress was being made, and he asked for our drop-dead date. We gave him the date of August 7, and he said he would meet it. On the last day of July, we visited the shop and saw that no work progress had been made in over two weeks, and our $4200 worth of materials was sitting on the warehouse floor. The only work done on the RV in two months’ time was the removal of the carpet, vinyl, sofa, and dinette. The floor was left sticky with glue that had not been removed, so you cannot walk in the RV. Our quote had included sealing the floor with enamel, and this could not be done without glue removal. This company touts its years of experience, but did not seem to know how to remove the glue remaining on the floor after the vinyl removal. After two months only two weeks’ work had been done. We were forced to cancel our entire vacation, get the RV back, pay for a mover to pick up our sofa, carpet, and vinyl tile and deliver to storage, and then arrange for another company to do the work. The new company told us that they have received other jobs pulled from ReCreation for the same reason. Notice his estimates say at the bottom that deposits are not refundable, and he will not be rushed to complete work, his way of getting around not completing a job in a reasonable time. Lou said he had not been able to work because of the heat, and his men wouldn’t do anything if he was not there because they feared doing work in a manner Lou might now like. We believe he will say anything to get work in the shop so he always has some work to do to keep his crew busy. We feel scammed by this company. Promises made were not kept. Because of his business dealings, we will suffer additional cost as well as the loss of use of our principal home for five months. Although we found some good but old reviews on some sites, which we relied upon, we later found terrible reviews on another, including one where he kept the RV a whole year. I’m going to post this one on many sites so no one has to suffer and be stressed as we have.
9 years ago (14-09-2017)
Beware!!! We agreed on the sales price of an RV. When they sent me the buyers order they added a $1995 warranty. When I asked for that to be removed they added $1000 to the sales price. Very shady tactics. I put this on the review three days ago and they erased all the bad reviews and added one good one. Oh, she works there by the way. You have been warned.
9 years ago (05-07-2017)
Friendly and helpful
9 years ago (31-10-2017)
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