Red Robin Gourmet Burgers and Brews

Reviews, get directions and contact details for Red Robin Gourmet Burgers and Brews

"This is how memories happen. Craveable Gourmet Burgers served up with Bottomless Steak Fries® and endless smiles among family and friends. Your Red Robin meal lasts as long as you do. No glares, no stares - just Yummm® moments to fuel the soul."

Address: J120 Woodfield Mall , Schaumburg 60173, IL, US

Phone: (847) 517-4476

State: IL

City: Schaumburg

Zip Code: 60173

Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-20:00

Update Info

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Reviews

I want to give a special shout out to the staff at this location. Last Monday night so stopped in here literally 5 minutes before closing. While the rest of the mall was closed or not wanting to serve so close to 9 - I stopped in this Red Robin in hopes of grabbing a milkshake. The guy at the door said “yeah we got you and can get you a shake real quick”. The chief brought my Oreo shake out a few minutes later, served it to me with a smile, thanked me for my business, and wished me a good night. Those two guys who helped me were awesome. It was late and I am sure they were ready to lock the doors and call it a night. Instead they showed their dedication and professionalism and took care of me as their customer. Made me a Red Robin fan for life. Job well done!   Parking: It’s Woodfield Mall…there is plenty of parking.

Red Robin has good food typically, I definitely walk away stuffed with their endless varieties.  I can't say I've tried much of the menu because I'm actually a very picky eater, you could say my taste is very plain. Not much sauce, not spicy, you get the idea... Service tends to be good unless they are busy, then they become unattentive and the endless is more like 'where is that refill I asked for 20 minutes ago?' On the nights I have been there and they have good service The waiters definitely keep it coming. I didn't get her name but there's one waiter that puts in refills of my macaroni and my root beer float even before I've began the first one. It's helpful considering I'm an adult eating off of the kids menu ha. I'm vegetarian so mac and cheese is a very safe meal for me and I appreciate the fact that the waiters never argue. If it's on the menu I should be able to order it, it's not exclusively for kids even though it may be labeled it. A T-shirt may be labeled women's clothing but a man can wear it. As long as the food keeps coming then I'd save Red Robin does a great job  Vegetarian options: You could always order the mac and cheese like me or otherwise I really didn't look for any other options but I'm sure they're there like a salad or other.  Parking: It's woodfield Mall and it's a popular little corner so it's always going to be rough trying to park there Even if you have handicap parking

Food was delicious and service was amazing. Our waiter was such a kind soul.Food: 5/5

Service was good, food came out quick.  I feel like I remember the fries being better… when they came out it seemed they didn’t have any seasoning and you had to add it yourself.  Burgers were good.  I like pickles but I didn’t like the pickle relish they put on the burger.. the flavor didn’t go well imo.  Also the lettuce didn’t seem very fresh and I got big chunks of the white stalk.  They use white onions instead of red onions too.  These are all minor and I’m just sharing my personal experience to give realistic expectations.  My bf got his burger medium rare and said it was cooked accordingly.  Milkshakes were very average.  Overall pretty average dining experience.

The turkey burgers were so delicious, flavorful and juicy. The bottomless sweet potato fries and garlic broccoli were just as tasty. Our server, Stephanie was awesome! She was friendly and attentive and always had a smile whenever she came to check on us. Thank you Stephanie for your great service! The women’s bathroom was clean. It was a wonderful experience!

Love this location. They do. Great job every time.  I came today for my son’s birthday and Johnathan our server was calm and patient especially with a bunch of kids shouting out orders.  He really was a pleasureFood: 5/5

The service was lacking. The whole restaurant just felt a little chaotic. And they got rid of all of my old favorite burgers from the menu. The new menu left a lot to be desired.Food: 3/5

This was the best place to eat at the mall on a Monday night as we drove back from the airport. The place was not packed, the service was fabulous, and the food was tasty, hot, and fast! Thanks so much for the great food and service!Food: 5/5

Really wish the "General management " gave a crud about guests not being happy. When the server is TOLD you want the appetizer BEFORE food and for them to WAIT before the rest because the woman PAYING the bill didn't know what they wanted  MAYBE WAIT? I was the only adult at the table and I wanted to eat WITH my kids NOT after them!  if I wanted that to happen I would have just cooked at home at least then I KNOW I'll be served last and expect it!  He general manager says that they do it all the time... You mean your servers don't listen and just do what they want? Makes sense.... this place was my go to place because I love Alex the one shift manager! And HIS CUSTOMER SERVICE IS ALWAYS ON POINT NO MATTER WHAT!!! But this crew from today lost a good guest. Because of the nonchalant managers and server/waitress NOT caring. If this is supposed to be a FAMILY restaurant wouldn't you think the FAMILY would like to eat at the same time maybe??? Ugh this was so frustrating. Now I'm gonna go somewhere else for FAMILY outings for food cause today's experience has ruined it for me!!

Red Robin at Woodfield Mall is a great place for casual dining. They specialize in burgers but I like to order their salads. They do a good job with their Southwest salad. They have a lot of drink options for teens and adults!Food: 4/5

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Red Robin Gourmet Burgers and Brews

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