Red Roof Inn & Suites Muskegon

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Address: 150 S Seaway Dr, Norton Shores, MI 49444, USA

Phone: (231) 733-4307

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State: Michigan

Zip Code: 49444

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Reviews

Stayed in the king suite and it was very well put together. Jacuzzi tub had great pressure, shower had too much pressure it hurt. Uncomfortable bed and no breakfast. But other than that my stay was great.

 8 years ago (24-04-2017)

Nothing like the pictures. Rough neighborhood. Could tell if the other patrons were regular people or pimps and prostitutes. Should be called the Crack Roof Inn. 

 8 years ago (23-04-2017)

I usually don't complain much but I was extremely disappointed with this stay. This Red Roof is nothing like what the pictures show. The rooms are very old and outdated. The suite was a nice size and the beds were clean but that where the good things stop. The shelving in the kitchenette were broken, the tops of the dressers were worn out and all bubbled over from things being spilled on them. There was used bandaids in the nitestand drawer. Our room phone didn't work and the lamp on the desk didn't have a light bulb. The bathroom wasn't disgusting but dirty. The shower walls werent cleaned very well. The floor was very sticky sounding when you walked across it with your shoes throughout the whole room. The love seat was ripped and the rollaway bed looked like it was from the 1970s. We weren't told that the pool and hot tub weren't open when we made the reservation and looking in it didn't look like it was as nice as the pictures indicate. I have to say that the staff was very pleasant and professional however. That was probably the best part. If it wasn't for the fact that we were just looking for a place to lay our heads I wouldn't have stayed there. I know it is a budget hotel but I still expected more from this hotel. I will definitely not stay here again and I couldn't even recommend this hotel. And lastly the continental breakfast is given to you in a bag and the that one one of our guys received was dated 4/19 and we stayed on 5/6. Needless to say it wasn't eaten.

 8 years ago (10-05-2017)

I'm a monthly resident, on March 1st, without my permission they took out $214.41, then 3 hours later, they took out $ 673.86. (again, without my knowledge) but, ok, my monthly bill of $ 888.27 is paid, right??!! NOOOOO.... COME  MARCH 4, THEY TOOK $888.27!! MAKING MY CREDIT CARD OVERDRAWN $ 640.00!!!!  NOW, TO TOP IT ALL OFF, GO UP TO TALK TO "MAY " AND SHE YELLS AT ME "GET OUT OF HERE , CRAZY CAT LADY"!!!! OUTRAGEOUS! THEY HAVE STOLEN ALMOST $700.00 OFF MY CARD AND NOW ITS FRIDAY AND I HAVE NO MONEY TO MOVE AND I SAY THAT BECAUSE AFTER THEY READ THIS THEY WILL KICK ME OUT.....BUT, WHATEVER, I CAME HERE TO START A NEW LIFE, AND IVE NEVER BEEN SO STRESSED EVERYDAY, THEY CALL ME NAMES BEHIND MY BACK, MY VEHICLE WAS SIDE SWIPED THE FIRST MONTH I WAS HERE, MY TIRES HAD NAILS IN THEM, PROSTITUTES AND JUST A FEW DAYS AGO, A METH LAB WAS DISCOVERED. One good note, my cats are still alive.🐈🐈

 8 years ago (07-04-2017)

This place was  saving grace after a very bad experience with another hotel. Thankfully they had 2 rooms left and they held them for us until we got there. The front desk clerk was very friendly and helpful. Thank you for everything.

 8 years ago (02-03-2017)

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