Red Shift Internet Services

Reviews, get directions and contact details for Red Shift Internet Services

About

Full Service Internet Provider

Story

The Red Shift Network is supported by a capable and motivated staff who responds to your needs. Free phone-in support is available 365 days a year. Customer Care hours are between 8AM – 7PM, Monday – Friday; 9AM – 5PM Saturday – Sunday; and on holidays from 10AM – 4PM.

Mission

We're here to help.

Products

Super Wireless, Web & Email Hosting, DSL, Networking

Address: 712 Hawthorne St, Monterey, CA 93940, USA

Phone: (831) 655-8710

Website

moc.tfihsder@selas

State: California

City: Monterey

Zip Code: 93940

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Good local internet service. No charge for bandwidth use! Very helpful when I've needed it, courteous over the phone and good response times when solving problems. 4 vs 5 stars simply because their DSL+ forces you into AT&T (who provides a very insecure modem), and their spam/phish email protection isn't that great. Definitely recommend over other local providers, as well as big cable and satellite internet service providers, particularly if you use WiFi for everything (phone, tv, etc.)

 7 years ago (19-03-2018)

Live in Santa Lucia Preserve above Carmel Valley.  Clear view of tower on the peak.  But the internet service is horrible. Fast when working but frequently it drops off.  While it comes back very quickly, the frequent drop-offs make on demand viewing or recording virtually impossible. And service interruptions are frequent.  They do not repair despite repeated service calls.  DSL was slower but far more reliable.

 8 years ago (18-11-2017)

Absolutely wretched. Supposed to open about an hour ago but still isn't open, keep you on hold for three minutes just for nobody to be there so they can keep the false appearance of business instead of honestly sending to voicemail on off times. Signs that pretend to be open even when closed. If you value time, beware

 8 years ago (16-09-2017)

They don’t update their hours!  I tried to return my router on Sunday cause google says they are open... well they aren’t so I had to return it Monday 30 minutes before I was moving. THEY ARE NOT OPEN SUNDAY!!!!!!  Update your hours people!

 8 years ago (26-10-2017)

As amazing as it sounds in 2017, we live in a neighborhood in Santa Cruz mountains that does not have any highspeed internet options nor any cell coverage.  I was chasing down every possibility and either getting "sorry we don't have service in your area" or "we can get you connected for $250,000, please pay upfront" when I stumbled across RedShift internet services.  They're a small, locally owned company where phones are picked up by a real human beings sitting in Monterey and emails are answered promptly.

Instead of blowing us off like every other ISP, even though we live more than an hour away from their office, they came out to check out our neighborhood.  Even though the terrain and the trees were too challenging for them to directly provide service to the houses, RedShift moved heavens to figure out a way to get a 100 Mbps wireless backhaul at reasonable prices into the area so that we could distribute the internet signal and finally join the rest of US and stream Netflix and watch YouTube videos.

It's been 6 months since we were able to get the link up and running - it's been a very challenging winter with hurricane force winds and torrential downpours, and RedShift has done admirable job keeping the link up and running, quickly responding and figuring out ways to keep people online while dealing with downed towers and antennas.  We've had some disruptions this winter, but RedShift's been responsive and prompt in responding to our support requests and keeping us updated on their progress and getting us back online.  Living in the mountains, we're used to power and phone service going down, and RedShift has been a life line in keeping our little neighborhood online come rain or come shine.

 8 years ago (02-04-2017)

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