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Reviews, get directions and contact details for Redlands Grill by J. Alexander's

Redlands Grill by J. Alexander's
"J. Alexander’s is a contemporary American restaurant, known for its wood-fired cuisine. Our core philosophy is to provide you with the highest possible quality dining experience. The menu features a wide selection of American classics including prime rib of beef, steaks, fresh seafood, sandwiches and entrée salads."
Address: 2670 N Germantown Pkwy , Memphis 38133, TN, US
Phone: (901) 381-9670
State: TN
City: Memphis
Zip Code: 38133


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00


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Reviews
J. Alexander never disappoints !! Food, Service and Atmosphere always top notch !! For dinner we had the Lasagna and the Cilantro Shrimp both were very very tasty. Also had the Carrot Cake for dessert and it was EXCELLENT !! Highly recommend J. Alexander.Food: 4/5
I got the special, which was a Mahi with lemon butter and couscous. It might’ve been one of the best meals I’ve ever had. Ever. Service was excellent as well!Food: 5/5
Food was excellent service was top notched. Had a great little reunion there. Nice variety of selections and the specials made it hard to choose. Vegetarian options: Are available
Outstanding service, food was amazing and the atmosphere was extremely relaxing. Can't wait to return soon #TheOfficialMrGameBoy4Food: 5/5
Food was delicious! Excellent service, it was my birthday dinner. Drink was on point!! Will definitely go back again Food: 5/5
We have been to numerous "steakhouses" across the country and we are familiar with upscale service and food. Well, we tried J. Alexanders. Wont be going back. This was NOT a busy night by any means, but service was slow at best. The good - the food was actually not bad. Not great, but not bad. Prime Rib was delicious. The Steak was overcooked, but still delicious. The Not Your Ordinary Mac & Cheese was more like Not Very edible Mac & Cheese. Everything else, however, was decent. Pricing was unacceptably higher than the food or service justifies. More on that in a second. The bad - was just amazing to see the lack of care shown overall to customers. The atmosphere started out just fine, darker environment lit with candles at the table. We were shown to a table with an unlit candle and no one bothered to even consider addressing that - ever. There were tables empty and set with lit candles. Maybe a little thing, but its part of your presentation guys. Could have swapped with a lit candle from another table at least. Strike 1. We had to ask for bread to be brought to the table. I can actually say that I have never been to a "steakhouse" where the server didn't have that ready immediately upon introducing themselves or shortly after the drinks were ordered. Honestly, the bread was nothing special. Cheesecake Factory has better bread for what its worth and they aren't special. Strike 2. The plates were brought out for the bread and low and behold we received one that had a massive chip out of it. Very noticeable and impossible to miss - see photo. Come on guys, upscale dining with that never being noticed and being brought out? Strike 3. We placed our order and the wait began. Once the order was taken we didn't see our server until after another person delivered the meals. Again, the food turned out to be decent, which was a nice surprise. However, we were never offered dessert. That's right - a "steakhouse" that didn't even bother to ask. Certainly wasn't about to toss more money at them if they couldn't even be bothered to ask us about it. Strike 4. The real fun came with the check. The Prime Rib was clearly listed on the menu for $40. See photo for details. The check came in with Prime Rib at $50. Surely this was in error. When we brought it up to the server, she was understanding, but tried to spin it as "you got the 16oz cut and the menu was for the older 12oz cut. They haven't updated the menus yet." Excuse me, what? If prices are volatile, I am used to seeing "MKT price" listed. At which point I would ask for more information. The menu clearly listed $40 as the price with no specific details as to the cut size - either 12oz or 16oz. I have zero problem paying for what was ordered, provided the menu is clear. On the plus side, our server spoke with the manager and they did indeed adjust the bill to match the menu accordingly. They also said they would be updating the menus. Should have done that already, but lets hope they do Buyer beware. Overall, given 5 strikes against, but decent food with a higher price point, I rate this a 2.5 overall. Much better steakhouses exist and given their price point, there is no excuse for the issues we encountered. Disappointed.
Took my sister here for her birthday. This was my 1st time here. Food was good except I wasn't feeling the Mac and Cheese. It was too sweet for me other than that I enjoyed my meal. The shrimp was seasoned really well. My sister had the Grilled Cajun Trout and it looked so good I had to taste it. I'll be getting that my next visit.
It was my 45th birthday and I enjoyed the food, service was great Ms.Brittney, drinks was perfect lemon drop very nice setting.Food: 5/5
The look inside is very very dim and romantic setting. A place to really take a date. I ate the New York Strip & it was NOT good at all! The steak was bland no taste had to put salt & pepper on it just so I could eat it. It was not even really tender. I had fries with it which are very thin and skinny but they were OK. I also had a salad I shared so yes the salads are huge & fresh which was the best thing. My dinner date had the exact meal and said they normally get the Roteserie Chicken which they said was good but they have high blood pressure & also had to add salt with plenty A1 on their steak. We had a huge ice-cream dessert which I forgot the name but it had like caramel peanuts and ice-cream. It was pretty decent enough for 2 or 3 to share. Overall it's great for Ambience a salad but a hard no for the steak in my opinion. I will go back try the chicken but not anytime soon. Parking: The Restaurant has a huge size parking lot as well as it is surrounded by mall parking so there will always be room to park. Kid-friendliness: I really think it's more of an Adult atmosphere because of the dim lighting that's so dark it's more Romance unless maybe you have a baby that sleeps but not a place for kids really Wheelchair accessibility: They have a lot of booths but wheelchairs can definitely be placed at them.
It's been over a decade since I visited J. Alexander's before Redland's was in the name. I'm glad I went back. Although the restaurant had a wait, we were seated before the quoted time. Our server was attentive and the food arrived quicker than anticipated. I had the salad, which was loaded. I asked for grilled chicken instead of fried and they were happy to accommodate. The thin slices of chicken were warm, flavourful, tender and moist. I don't know if they make the honey mustard dressing, but it was some of the best I've had. My sweetie had the New York strip, cooked medium with a loaded baked potato. The steak was cooked to perfection! He has announced at least 5 times that we will be returning to J Alexander's so he can get the best steak ever. UPDATE: We had dinner at Redlands Grill again and it was phenomenal. This time I had the Rainbow Trout, which was a daily special, hubby had the NY strip again. Every single bite was excellent. I couldn't get over how good the fish was and was shocked that I ate it all. It wad so delicious, I couldn't stop. Once again, our meal was a 10 out of 10!
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