Redwood Credit Union

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About

Redwood Credit Union offers personal and business banking to anyone living or working in the North Bay and San Francisco.

Address: 250 Rohnert Park Expy, Rohnert Park, CA 94928, USA

Phone: (707) 545-4000

Website

State: California

Zip Code: 94928

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Reviews

Redwood credit union is a great bank, this location is absolutely trash. Unfortunately I have had multiple bad experiences with customer service. I definitely suggest the Petaluma location!

 8 years ago (02-11-2017)

Worst customer service. Couldn't login to my account and no one knew how to reset it. Still waiting to get it fixed.

 7 years ago (26-11-2017)

Looks great since the remodel. They have 3 drive thru ATMs and one walk up ATM. 

 8 years ago (06-01-2017)

Extremely helpful, friendly and welcoming.
Isabel was a treat to work with.

 9 years ago (11-11-2016)

Not very happy. First of all I am a private contractor for the Press Democrat. A local paper here in rhonert park. I get paid in change (not that much every week) and every time I go into the rhonert park branch I am received with rolling eyes and attitudes. I have been asked by multiple reps where I get the change which I think is very unprofessional. No one's business but myself, but besides the point. Last time I was in I got my receipt and it was 300$ short from what I gave them. He says no its on there. So I leave look again and low and behold it's not there, so I go back. I find the first teller I see and explain the situation and when we tell the original teller what the mistake is before even looking he say's "it's not wrong but, ok" with quite the attitude. I almost lost it..... 300$ is not a small mistake for me. The customer service is just atrocious and if you look into this is  am not the first to post about the service problem. I will likely be closing all accounts and switching banks soon.

 9 years ago (21-05-2016)

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