Regency Cleaners & Laundromat

Reviews, get directions and contact details for Regency Cleaners & Laundromat

Address: 3811 N Duke St, Durham, NC 27704, USA

Phone: (919) 471-0556

Website

State: North Carolina

Zip Code: 27704

Reviews

I have been coming here for YEARS and today's experience was so humiliating that I will NEVER be back. This was merely over $5.00! It was more about the point that I was trying to make than the money. I presented my 20% coupon when I picked up my clothes. The guy told me that I had to bring it in when I dropped off my clothes. I had a snapshot from my phone and showed it. He thought it was funny and started laughing when I said he should honor this as I have a long time customer and that this was ridiculous. Was he willing to lose a customer over this? I told him I wanted the manager and after a 5 min call between them I got even more frustrated and just told him to get my cholthes as I was not waiting any longer. He was the most rude non customer friendly teenager who has no clue about running a business. He even went as far as to try and hand the clothes thru the window instead of placing them in the back on the hanger. My husband had to get out and do this. I asked for his name and he proceeded to give us his hone address in case we wanted that too. These kids today really are self centered and entitled. They are in for a rude awakening. Sorry that the business will lose customers like me.

 7 years ago (23-09-2017)

I brought a down comforter in to be washed and they told me it it a $25 deposit. So of course I asked if they would give me my deposit back if they mess my comforter up such as rip it. They told me they do not guarantee anything. Needless to say I left with my comforter. Why would I leave a $200 comforter to get cleaned with no guarantee. 😡

 7 years ago (14-09-2017)

They take great care of my clothes and are competitively priced. I know my clothes are in good hands here.

 8 years ago (04-08-2017)

Everytime I visit this laundromat it is always kept clean and orderly. Today is the first time that I have found it completely occupied. I guess others thought of the Sunday wash, but it's worth visiting. 

 8 years ago (07-05-2017)

Older laundry mat.  Decent prices.

 7 years ago (01-10-2017)

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Regency Cleaners & Laundromat

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