Renaissance Reno Downtown Hotel

Reviews, get directions and contact details for Renaissance Reno Downtown Hotel

About

Where unparalleled service and uncommon sophistication always provide a unique experience.

Address: One South Lake Street, Reno, NV 89501, USA

Phone: (775) 682-3900

Website

State: Nevada

Zip Code: 89501

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

related searches: Renaissance reno downtown hotel reviews, Renaissance reno downtown hotel wedding, Renaissance reno downtown hotel restaurant, Renaissance reno downtown hotel menu, Renaissance reno downtown hotel restaurant menu, Renaissance Hotel Reno, Renaissance Reno Spa, Marriott Reno Downtown

Reviews

Rooms were nice, but the walls are thin and don't have ears, they have mouths. I had to call the front desk three times to complain about guests next door who were being quite loud and sounded like they were doing drugs from the sounds of snorting and a loud tapping noise like a credit card on the bathroom counter. The guests were finally removed after the third time just after 3:30 AM but were back in the room by 7 AM cracking open cans, partying some more, and the tapping noise continued. I ended up leaving with 3 hours of sleep and having to check out earlier almost immediately after attempting to enjoy the included breakfast. I paid $20 extra for the room for $15 off of my breakfast (Not worth it). I left my complaints with the front desk, who said a manager would reach out to me. Over 30 hours have now passed with no communication effort. I would not recommend this hotel to anyone. The quality of service provided was akin to a cheap motel. Very disappointed for a Marriott property

 9 years ago (02-01-2018)

Their check-in system is a big, tiresome joke.  First room key upon entry found room in use.  Go downstairs, and apologies made.  Second room key received but, upon entry was occupied again!.  Third room kind of worked until some male hotel manager person knocks on room # 3, puts foot in door like cop and demands from wife that we leave that room too, and that's when I had to back the guy off.  Not a pleasant experience.  And, except for "Cook" the cleaning staff was poor.  They forgot to wipe bathroom counter, sink, or replace coffee or remove dirty dishes.  Oh, and one thing else, they were stingy with toilet paper. But they will apologize.

 9 years ago (20-01-2018)

Arrived late on a Saturday night and was upgraded upon arrival to the penthouse. The room was very spacious and clean. This is probably one of the newest and nicest hotels in Reno. Location was great, right near downtown. All staff interactions were excellent. Only complaint is that the valet was often full, but self park was OK.

 9 years ago (15-01-2018)

Fabulous hotel! Came to hotel for lunch on the river and a game of bocce at their game bar and wished I could stay overnight. Public spaces like the lobby are so cool and there is lots to do. Staff were great too.

 9 years ago (31-01-2018)

Such a beautiful hotel for people not really into gambling. You can walk to the gambling hotels if you really want to gamble, they are so close by. Best part is that it is a dog friendly hotel but you couldn't even tell, they keep the place so clean. Best part was that it didn't have that gambling smell that all the other hotels have in Reno, you know that whole bunch of smells mixed with cigars/cigarette smoke. It was was a fresh clean smell. So worth staying here! 💯😎🐕🐩

 9 years ago (19-11-2017)

Comment on this business

Map, Satellite View
Street View

to add Renaissance Reno Downtown Hotel map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=renaissance-reno-downtown-hotel&id=1329211&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/renaissance-reno-downtown-hotel-i1329211.html" target="_blank" title="Renaissance Reno Downtown Hotel">Renaissance Reno Downtown Hotel</a></p>

Renaissance Reno Downtown Hotel

Reviews, get directions and contact details for Renaissance Reno Downtown Hotel

About

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies