NASCAR Racing Experience and Richard Petty Driving Experience

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Address: 400 Speedway Blvd, Kansas City, KS 66111, USA

Phone: (800) 237-3889

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State: Kansas

City: Kansas City

Zip Code: 66111

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Reviews

Bought a ride along experience for my husband and booked him for 9am on October 7th. I called the customer service number first thing at 7am as it had rained all night and I figured they had cancelled the experience. They said that it was still scheduled so we drove the 45 minutes to get there with our two kids. They informed us when we got there that it had been cancelled and that they had made the decision at 6am that morning. Why had we not been notified?? The customer service number I called back claimed they only found out at 9am that it had been cancelled and they would not refund my money but only allow me to reschedule. Considering the circumstances I would expect a full refund. I understand you can't control the weather but you can control communication to your customers, their time is as precious as yours. We don't have time in our schedule to sit and wait for two or three more hours to see if the remaining experiences that day will actually take place.

 9 years ago (07-10-2017)

I never have done the Nascar Racing Experience, but have heard it is a truly experience. I can hear the cars when they have the Nascar Racing Experience in my apartment.

 9 years ago (25-07-2017)

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NASCAR Racing Experience and Richard Petty Driving Experience

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