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Richards Rooter and Plumbing

  1. Montrose
  2. La Crescenta-Montrose Home Goods Store

Reviews, get directions and contact details for Richards Rooter and Plumbing

Richards Rooter and Plumbing
Address: 4343 Ocean View Blvd, Montrose, CA 91020, USA
Phone: (818) 738-7128
State: California
Zip Code: 91020


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Reviews
I just want everyone to know Richard is the best in his profession. He is very reliable, honest and trustworthy. He came on time and finished repairs within 10 mins. Whereas the other plumbers I've had before, would either show up late or not show up at all. He prevented me from replacing my good and functional toilet, thus, saving me time and money. Too bad I didn't find him sooner, I would've had him change my faucets and take care of leakage. Honest people who believe in doing their job right are very hard to find. Richard is God-send for me.
8 years ago (28-04-2017)
Warning, fairly long post... Bottom line up front: Unclogged a drain line by removing a toilet and using a "medium" snake after given a precise description and diagnosis of the problem. called at 9:30PM showed at 10:30PM and completed work at 11:30PM for $500. Preface and disclosure: I have worked construction in the past including working for an electrical contractor who made 24hr house calls. I have a lot of plumbing experience including troubleshooting clogged drain lines. Got the call from the wife in the middle of the day that there was a foul smell in the house. Came home at 8pm and did the battle crawl and determined the root cause of the problem and attempted to fix with my meager arsenal of tools which didn't cut it. Not wanting to leave my family in the lurch until I was able to rent a machine from HD and un-clog the drain myself, I hesitantly called a "24hr" plumber. Richard was the second number I called and I got a answering machine. Hoping for a live response from a 24hr outfit, i decided not to leave a message and go back to trying to fix it myself. 30min later, Richard calls the house and says someone called here and didn't leave a message. I say, yeah, I have a blah, blah problem. richard says, because of the time it will be $250 for the visit but it will be applied to the cost. I reluctantly say okay. He shows up in about an hour and the first thing he does is shove a clipboard with a page full of 4pt font and says, sign here! Oh, and he says he's tired. Like 4 times. After I tell him the exact issue he says okay, let me get the invoice and write it up. He tells me it will be $500 to clear the drain without a guarantee it will open. So I'm left with a choice- punt on this opportunistic plumbing grifter or get gouged and bet on the come that his "medium" snake will work to clear the clog that I already identifed. I say, you are gouging me at $500. And this is the best part.... He says, I know, it's late. This is classic... He's the freaking clown that called me back at 930pm looking for business. Go figure. Wait. the other best part, "the wax ring is included.. "Whoa, what an effing bargain! More to say but whatever, lesson learned. If one person reads this and punts on hiring this clown then cool. Oh yeah, what kind of plumber doesn't have his own towels and tarps...
8 years ago (04-05-2017)
They were the best, local and fast cleared our pipes and gone in 35 minutes. Extremely nice and friendly.
9 years ago (09-12-2015)
Richard is an experienced and professional plumber. When I found my 76 gallon hot water heater was leaking late in the afternoon, he came over to take care of it the same evening and worked in the dark. He had it replaced the next day so I did not suffer any inconvenience. Richard is polite and helpful. I would use him again and highly recommend his services. T. Moss La Canada Flintridge, CA
10 years ago (20-06-2015)
Nice guy, but I won't call him again. I couldn't unclog the bath drain myself, he was available on a Saturday, he showed up and helped me out. He asked over the phone if there was an exterior cleanout access for the bathroom, and I told him no. He says it's $99 to come out and make the assessment, which will be applied to the work. That was already the top of what I expected to pay, but okay. When he arrives, he asks again about the outside cleanout, and again I tell him there isn't one. He now says it's $150 because there's no access--as if he forgot I told him on the phone. I tell him I think that's a lot to pay, but I need his help so I agree. He was in and out in under 15 minutes, and my drain is clear, but I felt stung on the price, and how he raised it. His rooter snake went in through the bathtub overflow, and an outside access wouldn't have made the job any easier. On the way out, he asked if I wouldn't mind posting a review, which probably wasn't a good idea in my case, because I feel he played me a little.
10 years ago (15-02-2015)
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