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Rick's Auten Road 66

  1. Indiana
  2. Indiana Convenience Store

Reviews, get directions and contact details for Rick's Auten Road 66

About

Rick's 66 offers 24 hour towing, including AAA towing. We are a AAA approved repair facility and have an 8 bay garage.Visit us at www.Ricks66.net

Address: 51519 IN-933, South Bend, IN 46637, USA
Phone: (574) 277-5035
State: Indiana
Zip Code: 46637


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info
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Reviews
Was stopping for lunch in South Bend off I-90. Come to find out my rack and pinion actuator was leaking fluid due to blown seal. Directed to Rick's and he had a open bay to look the car over. This was Nov 2, Thursday afternoon. Found the problem rapidly, gave me a quote, I said fix it, got a rental car and was returning the following Sunday. They overnighted a part and the got a call Sat. Am that it was repaired. Picked it up Sunday afternoon as they had the receipt and key in the convenience store that's part of the garage. Everything seemed to work well. Very good communication between them and myself. Upfront, no punches pulled - as you might expect when your out traveling and need assistance. Didn't need to tow so cant comment on that. I was driving a 2002 Volvo S80....not a ready part off the shelf. Did hear from two different locals that they did good work there. Well done.
9 years ago (15-11-2017)
It was 7:00 a.m. on a Sunday. We were in the South Bend Airport parking lot. Our car wouldn't start. We called AAA, they connected us with Rick's. The service was great. Rick's called to let us know when the tow truck would be coming, then called again to let us know it would be 15 minutes later than expected. I appreciated receiving those calls instead of just waiting in the parking lot wondering when (or if) someone was coming. The driver, John, was great. He was friendly and efficient. He had the car loaded in no time. He made the long drive back to our mechanic's shop enjoyable. After dropping off the car, he was happy to oblige our request and drop us at a nearby restaurant to wait for our son to wake up and answer our phone calls. :) To top it off, we were pleasantly surprised at the price of the tow. Lower than we were expecting. I would not hesitate to call Rick's 66 again. (Nothing personal, but I hope we don't have to.)
10 years ago (01-02-2017)
Had a horrible experience with these people. I had a tire blow out on a major highway and progressive uses them for roadside assistance. It was 85 degrees and had my infant daughter with me. They said it was going to 2 hours or more for them to come out. I called them and spoke to a rude dispatcher that told me it was my problem and they had other things to do and would help me when they wanted to. These are they type of people they are and I will make sure to avoid doing business with them at all costs and make sure as many people as possible know about them.
9 years ago (16-06-2017)
If you want a job done half-ass, then go here. I am currently trying to get AAA to contract with someone other than them. Rick's provides terrible, overpriced services. They do not care about the customer. I waited over 2 hours for them to tow my vehicle and they could not wait 10 minutes for me to manually access my shift lock release to put my car in neutral. Then, they make up an excuse that they cannot drive in the alley and they shouldn't even be there. They said, "sorry, we can't help you," and got back in the tow truck and drove away. What a complete waste of time. The one star they deserve was to the only competent driver there, who previously towed my vehicle home by driving in the alleyway and unloading my car right on my driveway. Instead, they send some kid to do a man's job. Thanks for the help buddy.
10 years ago (15-12-2016)
I had my car towed here through AAA after it died unexpectedly while in drive. Their tow truck driver was nice enough to give us a ride home before taking the car in to their shop. Rick Jr. looked it over and diagnosed several issues which would cost more to fix than the car was worth. They waited patiently for a week while I decided if I wanted to fix it or scrap it. They could have charged me for the diagnostic and also could have charged a storage fee for the time the car was on their lot, but they never did. Clearly they are honest mechanics who won't squeeze every dollar they can out of you.
10 years ago (23-11-2016)
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