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Reviews, get directions and contact details for Rickenbacker Marina

About

Rickenbacker Marina, Inc. is a Family operated, full service marina that has been offering its customers friendly and professional dockage, dry storage, fuel, and maintenance services since 1983.

Address: 3301 Rickenbacker Causeway, Key Biscayne, FL 33149, USA
Phone: (305) 361-1900
State: Florida
Zip Code: 33149


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Reviews
INITIAL REVIEW: We walked out of Whiskey Joe's restaurant to find our car wheels locked. It was $89 to get our car released. Parking rules at the marina were not clearly indicated. UPDATE: The restaurant manager left me their number online and I called and they (the RESTAURANT) comped the parking fee and arranged between the booting company and the marina to get my $89 refunded. Very happy that they took care of us. I just recommend that you are very careful about parking, there is only one place you can park for the restaurant.
8 years ago (24-08-2017)
Funky little marina I discovered when I found the waiting list for a berth in the Coconut Grove marina was a year long. Glad of it, too. The approach to Coconut Grove is mostly hazardous shoals with very narrow channels in and out, but at Rickenbacker you're about 12 minutes from open ocean in deep water. Pros: Much less expensive, friendly, laid-back staff, nice mix of sailors & fishermen neighbors, unlike the snooty snowbird "yachtsmen" found in many South Florida marinas. Cons: Unless you live on Key Biscayne, getting to and from on the Rickenbacker Causeway can be tiresome because of traffic. Also, be prepared to hose down the deck pretty frequently, because cormorants love to roost in the rigging and leave messy gifts on the deck.
8 years ago (01-06-2017)
The jet ski staff is unprofessional and irrespectful. I did not know the staff and they were teasing me when I just arrived. The marine service is inefficient, should I tip you for taking a nap?
8 years ago (16-09-2017)
Absolutely the worst experience I ever had.. it was my first time visiting the marina I was lost looking for a boat and it was a weekend.. I didn't know on weekends they don't allow service guys to do work. (Owners should know that not a company like myself) I asked a gentleman for help that didn't speak any English he started yelling I happen to understand very little Spanish so with that being said this guy cursed me out then muttered dam American.. very unprofessional rude and now it got themselves a 1 star rating.. be careful before doing business with this marina. If you want poor treatment I encourage you to come on by.. many other marinas that actually have respect for people for one and that are helpful on getting their customers need done. Good luck
8 years ago (09-04-2017)
Best customer service of florida west coast.
8 years ago (18-09-2017)
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