Rite Aid

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Address: 1001 N Central Ave, Compton, CA 90222, USA

Phone: (310) 639-1278

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State: California

Zip Code: 90222

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Reviews

Prescriptions are on automatic refills. On three separate occasions, I received text messages indicating they are ready, but when I arrived at the pharmacy I am told there are no prescriptions for me.  The last time, I showed the clerk the text message and the reply was, “I still don’t have anything”.   Twice I was told to wait while they filled the prescription.  While sitting in the pharmacy waiting area I received another text message indicating my prescriptions were ready.  I went to the window only to be told my prescriptions were not ready.

 8 years ago (24-06-2017)

Workers have improved super happy now store is awesome and fast check out

 8 years ago (16-12-2016)

Usually always have what I need 

 8 years ago (15-05-2017)

Run from this pharmacy!  My doctor phoned in an out-of-area prescription yesterday.  When I called to check on it a full day later, I was met with the worst customer service imaginable.  After an extended delay while she found my record, the tech  said
 "So what's the problem?"
 Just checking. 
 "Well, it's not ready yet."
When will it be ready? (Another long wait)
"Are you paying cash?"
Whatever works best for you, why?
"Well, you don't have insurance."
You don't show my insurance?
"No."
(More not helpful discussion)
OK. Don't fill it.  I will go to a different pharmacy.
"That's fine."
Upon phoning a different Rite Aid pharmacy (San Pedro), the very helpful tech at that store informed me the first pharmacy had (for some reason) created a new profile for me when the prescription request came in, showing me as being without insurance. She could clearly see my true profile and assured me they would fill the prescription within 30 minutes and honor my insurance.

      
      
      
 13 years ago (27-09-2012)

The pharmacy manager was rude when I asked him why they're back there texting while the line is so long.

 11 years ago (23-12-2014)

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