Rite Aid

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Address: 2131 SW 336th St, Federal Way, WA 98023, USA

Phone: (253) 952-2803

Website

State: Washington

City: Federal Way

Zip Code: 98023

Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM

Update Info

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Reviews

Call ahead, come in, wait an hour, get about a third of a refill, "Come back tomorrow for the rest." 
Next day. Call ahead, come in, nothing, "Come back tomorrow." 
Third day. Call ahead, come in, "Here ya go". Get home to find I only got the second third of my refill.

This is now the second time I've had problems here... which isn't great since I've only used this location twice.

 10 years ago (30-07-2016)

Issue every single time..... you call prescriptions in through their automated system; go there hours if not a day after it's supposed to be ready, and it's not ready.... their lame excuse each time is that "oh was it through the automated system?". Yeah well I've called in directly to someone before just to be put on hold forever with someone who is very slow or doesn't know what they are doing.... just to show up and have the prescription still not ready when they said it would be........ this place has horrible customer service. No excuses when you can never have prescriptions ready on time once... no matter which method is done from customer... the worse part is they don't even say sorry.. once... it's not rocket science, the medication has not changed for years, the medicine, the dose, or the frequency... and refills are available and no insurance changes, so get it together.  Last chance to get it right, if it will be messed up again, I'm done. Get some decent workers and meet your times, or expect many more negative reviews and customers leaving. Sucks to be treated like this when you've been using the same place for so many years.

 10 years ago (30-09-2016)

Rude pharmacist. Medicine not ready even though doctor sent it in the day before. Also other people had same issue.

 9 years ago (23-05-2017)

Same as the other reviews.  Disorganized, can't find your doctor's orders, etc.  Moving on out of this system.

 9 years ago (04-05-2017)

place is the cluster - nice people - utterly disorganized - add 1 or 2 days to whatever they tell you - cant wait for CVS to move in across the street - this place will close - has too - been this way for years ..no compelling reason to stay - they arent cheap either .. not paying for abuse any longer - this place is run like the way things were run 20 years ago .. need I go on - ok - Ill stop - you get it ..

 10 years ago (27-08-2016)

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