Rite Aid

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Address: 1941 Seneca St, Buffalo, NY 14210, USA

Phone: (716) 822-5220

Website

State: New York

Zip Code: 14210

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Reviews

Horrible pharmacy service. Very rude when I had a script sent over and asked if they received it. I was told to go home a few hours and call to see if it was sent and if it’s not I can call the emergency room I was at and can have them send the script again . So I was nice and of course did. Even thou that is their job to be doing. When I called to see if they received it they said no call them and have them send it again. So I called again and the emergency room even said that it’s against policy and they need to call us. So as I’m suffering and sick with out my meds I call the pharmacy once again. I explained that they sent the script and they needed to call them and they again said for me to call them (with tude). I explained I was told that was against policy and they had to. So then after all that they asked me to look up the phone number to call them.

 8 years ago (09-12-2017)

My sons Dr called in a script @ 9:30am, Riteaid told us it would be ready in 30 min. Knowing this riteaid is slower than most and the script wasnt desperatly needed I waited until 4:30pm to go pick it up. Pharmacist informed us it would not be ready for 30min. We had plans and everything online says they are open until 10pm, no posted hours anywere in pharmacy. 

Fast forward we return at 8:55pm, through the drive thru, ring the bell lady comes to the window telling me they are closed and if I needed to pick up I need to come inside. I pull around park and go inside (no less than 1 min after her telling me that. Pharmacy is closed and metal gates are up on the windows. I asked the cashier who tells me sorry they are closed. I advise him of the conversation with the pharmacist 1 min prior...he says well theor closed so you will need to come back tomorrow and no use paging the pharmacist because they are done for the night.

0 stars is not an option, but Walgreens looks way better than the miserable people who work here.

 8 years ago (25-11-2017)

No lines really...good service when I go in there...just learned it has a nice bathroom....never knew it was there till I looked

 9 years ago (07-08-2016)

The hours have changed. 
M-F 8am to 9pm
Sat 9am to 6pm
Sun 9am to 5pm

 9 years ago (28-02-2016)

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