Rite Aid

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Address: 59 N Plank Rd Ste 2, Newburgh, NY 12550, USA

Phone: (845) 565-8760

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State: New York

Zip Code: 12550

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Reviews

The store is usually quiet. Associates are nice. The reason I am giving it three stars because I've tried to take my passport photo here. I came three different times and the camera apparently was out of commission. Okay. I took my picture else where but it was a little disappointing.

 8 years ago (29-03-2017)

Everyone there is nice, professional and quick with filling prescriptions. At other rite aids I used to wait 3 to 5 hours, but this is quick, efficient and very helpful.

 8 years ago (02-05-2017)

At about 7:15 this evening I went to store #00160, on North Plank Road in Newburgh, New York with my husband and 3 year old son. We had just left Big Lots (in the same plaza) and so we had a single white plastic shopping bag from Big Lots with four items in it - a toothbrush, cough drops, children's body wash, and cookie mix - if you must know. We went in to Rite Aid to purchase antacids, as I am pregnant and have been dealing with terrible heartburn at night. We picked Up a package of Tums and made our way to the front of the store when I decided Airheads sounded like a great idea too (hey, pregnancy...). We walked to the front of the store, no Airheads at the checkout. We walked to the candy aisle and found my Airheads, and we were looking for gummy bears for my husband as we were approached by an older store associate named Karen. Karen said to us "I need to search your shopping bag." Sure, no problem.. We handed it over. Then she asked for the receipt for the items, again we handed it over. Then she said "security told me they have you on camera stuffing candy in your bag." Meanwhile the bag containing four items and receipt for all four items is in her hand.. Then she told us that we must have "taken the items back out and put them on the shelf" and that we need to "leave the store." I have never dealt with somebody so RUDE and UNPROFESSIONAL. And to accuse two ADULTS of stealing candy, of all things?! We placed the Tums and Airheads on a shelf and left the store. Upset (and humiliated!), I walked back in and approached Karen at the register and requested to speak with a store manager about the incident. First she said "I am the store manager" which then changed to "there is no store manager here." I asked her for a phone number to contact her supervisor to which she responded "1-800-RITE-AID." Seconds later another associate (in plain clothes, with nothing identifying her as a Rite Aid associate) walked up, then Karen said "she is a store manager." This associates name was Alera. I asked Alera for the store managers name, as well as the stores phone number. She gave me the stores phone number and after asked repeatedly, finally said the store managers name is Sue.. Meanwhile Karen is mocking me, accusing us still of stealing candy, and that she will "call the cops!" Well, Sue will be receiving a phone call from me tomorrow. The behavior of the associates is completely unacceptable - degrading, disrespectful, and demeaning. All because a pregnant lady needed Tums! I will never utilize a Ride Aid store again - I will be sure our prescriptions are sent elsewhere.. And I will be sure everyone close to me does the same. You should all be ashamed of yourselves, but especially Karen of your Newburgh, NY North Plank Road store!

 9 years ago (21-03-2016)

Cool

 11 years ago (18-12-2013)

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