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Reviews, get directions and contact details for Rite Aid

Rite Aid
Address: 172 N Main St, Gloversville, NY 12078, USA
Phone: (518) 773-7591
State: New York
Zip Code: 12078


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM

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Reviews
While most staff is friendly, some pharmacy waits are a little too long. Even if you call them in a day before.
9 years ago (02-01-2018)
Left Rite Aid in Gloversville today. Have had several negative experiences there lately. Staff is not friendly AT ALL!! Had a situation in April that I was discussing with the tech while the Pharmacist, Lisa, stood there and completely ignored me. She never offered to help or apologize and SHE was the reason there was an issue. Countless times we have gone to pick up scripts (after we are already there) and are told they do NOT have the meds in stock. That it will be in NEXT WEEK. My son cannot go a week without his medication. This is UNACCEPTABLE. Will never go back as long as the current staff is still there. Very rude and unpunprofessional.
9 years ago (06-07-2017)
Had to drive 60 miles to pick up a prescription for my son (shipping problem to my local area, not Rite Aid's fault). Upon arrival I learned that the store opens at 8am but the pharmacy portion doesn't open until 9. It would have been nice to see that on the website/Google hours info. When I went to pick the prescription up, they told me it wasn't covered by Medicaid(which is a secondary insurance, my son is autistic). The other 4 places I've picked it up from have not said this, it was covered, no issues. They charged me $70. I notified my son's mother, she called, and had it explained to her that I was supposed to mention something in regards to his Medicaid(despite them telling me specifically that it wasn't covered) and then they could put it through. So, basically, they charged me because I didn't say the secret word like a hotel safe fee or a tourist tax that you have to ask to have removed. Then I had to drive back there to get recredited because they couldn't possibly just recredit an account here in the digital age, there had to be a signature. I couldn't help but feel like I got jerked around.
9 years ago (04-06-2017)
Very nice staff
9 years ago (24-05-2017)
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