Rite Aid

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Address: 2341 Ashland St, Ashland, OR 97520, USA

Phone: (541) 482-7409

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State: Oregon

Zip Code: 97520

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Reviews

Pharmacists sometimes clever and helpful, sometimes out to lunch mentally; depends of who you get.  The retail side is uniformly good hearted and on top of things.

 8 years ago (24-06-2017)

Would absolutely give 0 stars if I could. This is the only store where I've ever complained to corporate. I've given 24+ hour notice on prescriptions but they were still never filled before I got in. It seems they literally won't fill your prescription until you are physically waiting in the store. They have given me someone else's prescription TWICE because they don't check the name. Rudest employees you will ever meet.

Unfortunately, calling corporate didn't do squat. A day or so after making these complaints, someone from THIS STORE IN ASHLAND called me to yell at me about how I was lying about employee conduct. 

They also once tried to tell me that my prescription wouldn't be covered by my insurance BECAUSE THEY FILLED IT WITH THE WRONG DRUG. Yes, what they filled it with wasn't covered, but it wasn't even the right drug or dosage (which WAS covered).

Avoid like the plague!!

 8 years ago (01-06-2017)

Nice store to walk into but it goes downhill quickly after that. My prescriptions are never ready when I go there. I don't know what they do behind the counter but it is apparently not much. I'm looking for a new place to go and I highly recommend that you go somewhere else.

 8 years ago (05-04-2017)

Incompetent, slow, and they absolutely do not care when and how they inconvenience you much less the long term effects this will have on your life. They always have an excuse but never a solution. They should be made to compensate you for the time and trouble their lack causes you but that will never happen. What's worse is the Ashland, OR pharm has a woman at the counter that will watch the line grow as she discusses life with the customer at the front of the line.You could get your prescription faster if you travelled to Canada. Go ANYWHERE else.

 8 years ago (18-03-2017)

This is the absolute worst pharmacy I've ever experienced. They don't even deserve one star. The staff doesn't know what they're doing, they lie to customers, and make what should be a simple process into a complicated nightmare from hell. I've been trying to get a prescription filled since 9:00 this morning. It's now 4:15 and it's apparently going to take ANOTHER TWO HOURS. If you want quality care, you will NEVER find it here. Learn from my mistakes, find a different pharmacy.

 8 years ago (07-03-2017)

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